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Question

Instance Interface Never Shows

asked on October 27, 2016 Show version history

I am trying to troubleshoot a Workflow instance and am having a problem while it is loading all of the activity messages. There are 1031870 message activities that try to get loaded, but the progress bar only gets to 1031850 and stops. If I hover over certain parts of the screen I can actually get the tips from the workflows activities, but I just can't see anything.

Any ideas on how to get around this issue so I can see the Instance interface? I have 3 instances that all have the same number of activity messages and all load to 1031850 and then do the same thing as described above. Using Workflow Designer 10.0.0.249.

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replied on October 27, 2016

Yeah, that's not coming back with 1 million activities. If you're looking for the activity errors, you can probably get them from the WF Admin Console under Monitoring\Error Logs\activity errors.

Out of curiosity, what was this instance supposed to do?

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replied on October 27, 2016 Show version history

It is part of an AP processing process. I checked the activity errors and no luck. It shows it completed, I would just like to see what it did and why it did it.

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replied on October 27, 2016

Does it have Track Tokens in it?

Anything in the error pane in the Workflow Designer?

Try loading it in the Workflow Web Designer. If it loads there, that might give us more information on which tab has lots of data in the Designer (since the web version of the Designer summarizes some of the instance data instead of loading it all).

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replied on October 27, 2016

It did have a track tokens activity in it for some reason. I have removed it so hopefully I can pull it up after the entry is ran back through again. I tried to load it in the web designer and I couldn't get it to load there either. We'll see what happens now that the track tokens activity is not there.

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