Question

Printing blank pages

Laserfiche

Updated October 28, 2016

asked on October 26, 2016

My client is having an issue where some documents are printing blank white pages when printing from LF. They load fine in the LF viewer and export fine also. It's only when they print the pages do they come out all white. This is happening to multiple users, printers, and computers. They are on version 9.2.1. Has anyone else experienced this issue before?

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Answer

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replied on October 27, 2016

What's the size and resolution of the images being printed? You can see this in the bottom right corner of the document viewer when the focus is in the image pane.

If the size and resolution of the image aren't typical, then you can also try going into Tools > Options > Print > Images and under the Image Arrangement section, set the size to "Scale to fit" and see if that helps.

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replied on October 28, 2016

This worked! Thanks!

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Replies

replied on October 27, 2016

From the Print dialog, make sure "Print What" is set to "Images".

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replied on October 27, 2016

Yeah, I made sure that was the case also. Thank you though.

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