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Question

Question

LF Forms - downloading patch from LF FTP

Forms
Updated October 24, 2016
asked on October 23, 2016

I have been unable to download this patch for LF Forms, just times outs every time.

 

https://support.laserfiche.com/kb/1013792/list-of-changes-for-laserfiche-forms-10-1-update-2-

 

The file at the bottom of this KB article.  To patch LF Forms to latest build.   This link is just timing out, tried both at home and at the office.

 

 

Jeff

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Replies

replied on October 24, 2016

Hi Jeff, we put in additional rules on our network to allow Passive FTP mode to function, can you try one more time, we believe it should work now.

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replied on October 23, 2016

Hi Jeff,

Our FTP site had some updates pushed out over the weekend and the Support Site links need to be updated to reflect that for all product patch KB articles. Any of the "full" product executable downloads are still functional. Sorry for the inconvenience, but in the meantime you can download the Forms 10.1 installer and use that to update to Forms 10.1 update 2.

Thanks for bringing this up.

replied on October 23, 2016

Hi Jeff, the link seems to be working now. Can you try again?

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replied on October 24, 2016

The link seems to work now however the file that is downloaded is 0 bytes.

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replied on October 24, 2016

No luck, attempts to download from the link - or even to access the FTP site directly with a FTP client fail with timeout.   Maybe someone can email me the update file?

 

jeff@smgi.ca?

 

Or attach to this thread

 

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replied on October 24, 2016

Can you try again now, Jeff?

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replied on October 24, 2016

The download link is now working, thanks

 

 

Jeff

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