Question

Laserfiche Client 10.1 - Saved Template Searches auto-filling with asterisks

Version 10 Search and Retrieval

Updated October 28, 2016

asked on October 21, 2016

Has anyone else encountered this issue?

I did a Common search in conjunction with a Template search, and then saved the search. However, after I Load that saved search, the unfilled Template fields are pre-filled with asterisks (instead of being blank), which is limiting the search results.

Once I delete the asterisk from each template field, and then click Search, Laserfiche returns the expected quantity of entries.

I am using Laserfiche Client 10.1 on a Windows 7 machine. (Notably, however, my co-worker has the same setup, but is not having this issue.) Thanks!

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Answer

SELECTED ANSWER

replied on October 28, 2016

The "solution" was that I had to delete all my saved searches. Re-set up and saved my searches, and now when I load the saved template search, it does not auto-fill with asterisks.

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replied on October 24, 2016

Try this.

Once you delete the asterisk from each template field after loading, click save search and replace existing. Does that help?

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replied on October 24, 2016

I've tried saving as existing search as well as a new search, but that doesn't change anything. Thanks though.

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replied on October 24, 2016

Some additional information that might shed some light on this issue:

I just found that if I load the saved search (asterisks appear in template fields), and then close Laserfiche, when I re-launch Laserfiche, the saved search is loaded without the asterisks.

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Laserfiche Client 10.1 - Saved Template Searches auto-filling with asterisks

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