You are viewing limited content. For full access, please sign in.

Question

Question

name conflict web access

asked on October 13, 2016 Show version history

When I drag a file into a folder through web access it always creates a new document. No matter what I set in the settings it doesn't seem to have an affect on this. My current setting on name conflict is to prompt and when in web access there is no prompt.

 

My problem is that I am now using web access solely. I am also on a mac, not sure if that makes a difference. Browser is chrome.I cannot edit documents efficiently within web access. At least that I am aware of. So I download them. I make my changes and then drag and drop the file back into the folder through the web access screen. When I do this it prompts me to input all the meta data but even on there, I don't see an option to overwrite existing document. I could save and delete documents but that seems to defy the point of having LF. I'm also curious as to how versioning works with LF web?? Because it doesn't seem like it will do that either. Which again defies the point of LF.

0 0

Replies

replied on October 13, 2016

I can reproduce when the file extension (e.g., .pdf, .docx) is not retained in Web Access 9.1.1.272 (Service Pack 2). It seems the name compare fails in this case. It works in Web Access  10.1.2.286 so it was fixed at some point.

If you are unable to upgrade, you can change the file extension setting here:

1 0
replied on October 13, 2016

If the name conflict behavior doesn't match what you have in the settings dialog, try resetting your settings from Settings->Reset->General. The name conflict behavior seems to work for me on Web Access 9.2.

0 0
replied on October 13, 2016

Thanks, I have looked at both of these things and neither had any affect. Wondering if it isn't an issue of the upgrade. Not sure I can upgrade the web version if our office version is not. 

 

The web version looks like 9.2.0 

 

Also wondering if Mac affects it??? I toyed with the name extension thing that macs do and had not effect either. 

Also wondered about the browser but haven't had any tests with that yet. 

 

Is there any other information I can give that would help???

0 0
replied on October 13, 2016

Hm, I'm not sure if I made this clear, so I just want to double-check:

The document currently LF needs to have the extension in the name. To best see if the workaround works for you, you would need to import a new document after changing the setting, then try downloading, modifying, and re-importing the document.

What kind of document are you working with?

You would indeed need to upgrade more than just Web Access (at the least, the Laserfiche Server).

Note that there is a way to manually import a document as a new version if that will help you:

You can also add this as a button to your toolbar to reduce the number of clicks.

0 0
replied on October 19, 2016

Thanks Brianna, that worked, when I uploaded a new document it retained the .docx, and then download/change and replace worked after. 

 

Is there away to retain that on documents already in LF? None of the old files are showing any extensions, can I just put them in? Is it manual or is there something automatic that would do this?

 

Took me a bit to figure out why the version thing wasn't an option but I got that now too. I would have asked that as well so you saved us both time haha. 

 

Random question: How can I open .lfe files sent to me through the web?? Or at the very least figure out their path so I can go and get the document?

Also is there like a manual somewhere I'm not finding that would go through all this kind of stuff? I feel I could be reading that and learning a lot.

0 0
replied on October 19, 2016

I found a spot with a bunch of videos and such on the web now for the web access. I'm assuming all that is where to go for a "manual". If you know of something like a beginners guide let me know. Otherwise I'll rummage through all this online stuff. I like learning through the videos though.

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.