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Question

Question

Printing mixed groups of documents from Laserfiche

asked on October 11, 2016

We've had cases where users have been trying to print a mixed group of documents from Laserfiche - i.e images, PDF, .eml files. Most documents print fine but .eml files for example do not. An application is installed that can open .eml file (in this case Lotus Notes) but printing reports that no application is available to print them.


I would expect this though as exporting the same eml file to a Windows folder and trying to print from there (via right click > Print) does not work either as the "Print" option is not available.

Are there any viable workarounds for this?

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Replies

replied on October 11, 2016

The desktop client uses the same method to print edocs as when printing from Windows Explorer. For some reason Outlook doesn't register itself as a printer application for eml files, but it will print eml files after opening them. I think you need to find another application that can print eml files, or export them to disk and print by opening from Outlook.

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