Tessa,  yes right now all the pages have barcodes on them but there will be intervening pages between the barcoded pages moving forward that I would want as pages 2,3,4, etc of that first barcoded page.

Tessa, I follow your logic on how the Pre-Classification reads and processes pages one and two.  I will try your solution by limiting the Assign Token Value process to page 1.

I guess where it's still confusing me is when, on page two, it hits the %(barcode) = empty and then runs the Page Processing to re-process the barcode.  When I look at the Processing Pane in Quickfields I don't see any values for the barcode re-process, but when the document is complete it shows the values for the page one barcode in the template for the document.

That's where I lose the understanding of how the barcodes are processed and when the values in the Assigned tokens are replaced by the next barcode read.

I believe what you're noticing, and understandably confused by, is that there are some cases where a token will retain the previous page's value when the next one is blank. However, I'd consider this an 'undefined' scenario - it won't necessarily work the same way with all scenarios and processes. In general, best practice is to be deliberate about what page(s) you want the information from. 

Tessa,  I am the queen of finding the 'undefined' scenarios!  I will be very deliberate about handling of token information to populate my template with this and future processes.  I will refer to your October 11, 2016 post as the best practice for this.  Thank you for working with me through this scenario.

Hi Tessa,

I'm really struggling with this process and am running out of hair to pull out so would appreciate some clarification on your solution for this issue please.  I've got a similar question to Michelle in that I have a barcode that is only ever on the first page of a (up to 56-page) document.  I get a successful barcode read off the sample page of the first page from the document, but even trying your recommended approach where the assign token value is only referencing the first page, I still can't populate the template field with the barcode value.

I've only got three processes:  the barcode process, the assign token value, and OCR at the end.  I've tried adding conditional processes, moving the processes between Pre-Classification, First Page, and Page Processing, but I can't get anything to work.

Where do I need to have the barcode and assign token processes in the configuration in order for it to retain the extracted barcode details please?

Thanks very much,

Mike

Hi Mike, 

Is your sample page where you get a successful read exactly the same as the first page of the document you scan when you test the template field values? In height/width, DPI, etc?

Hi Tessa,

Yes, I downloaded the Laserfiche page from the first page of the document and used that as the sample Tif.  It is as per your issue identification for Michelle, it seems to read the barcode on the first page successfully, but overwrite the result so that it doesn't populate the template field after reading the subsequent pages - I'm also a Kofax technician so have a different understanding of scanning and extraction functionality which may be why I'm struggling with how to get it to work in Quickfields.

Thanks!

Mike

Okay. The simplest test case is to run the barcode process in Page Processing and set the process to run only on the first page:

Can you confirm whether this works or not?

Here's the result of the test against the sample image of the first page, both the Barcode and the Assign Token Value processes return the correct results:

But here's what I get when I scan the full PDF into Quickfields:

Neither the Barcode process nor the Assign Token Value (both set for Page 1 only - there are 17 pages in this document) return the barcode value.  For the Document Content setting I've got "Generate images for each page" enabled in the PDF settings.  I'm most likely missing something simple, but I'm not familiar enough with Quickfields to know what I'm doing wrong.

Thanks!

In your example since you are running barcode only on the first page and you are running it in Page Processing, you don't need the assign token value.  

Can you show a screenshot of the fields configuration i.e. the view that shows up in the right pane after you click on the document class in the left pane?

Thanks for your patience Tessa - and sorry for highjacking your post Michelle!

Here's the configuration settings with the first page from the document as the sample image for the barcode testing:

And here's the result when scanning in the document:

Hmm. It seems like there must be some difference between the image it gets when you scan and the image you're using as the sample. Can you try replacing the sample using this 'scan' option:

Also take a look at Document Content settings again. Which options besides "Generate images for each page" are checked?

Hi Tessa,

It's something to do with the document being a PDF.  Quickfields shows that it's "Generating Images" in the status bar along the bottom of the window as the PDF document is being scanned in, but it's not seeing the barcode.  If I create the document as a tif then scan it in as a tif file, the barcode scan works fine and the template fields are populated correctly.  I can't see any instructions regarding the barcode functionality not working with PDFs, is this a restriction of the process or is there some other setting required please?  The source documents are always going to be PDFs so that's what I'm trying to work with.

Your response has just come in, to answer your Document Content settings question: I've seletect "Keep each file as a separate document", "Generate images for each page", "Extract the text ..." and "Include PDF form field values ...", and "Convert the PDF annotation...".

Thanks,

Mike

It should work for PDFs. Even with all the information provided, I haven't been able to reproduce your issue. At this point I'd recommend opening a support case so we can troubleshoot further. 

Will do.  I've just tested your suggestion of generating a new scan of the PDF for the sample image and the barcode no longer reads.  I'll raise it with Support.

Thanks again for all your help!