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Question

Question

can you export LF documents without annotations?

asked on October 5, 2016

can you export without annotations? I do have the boxes unchecked to not include annotations. I am exporting as a PDF. The problem is these files are old and I am getting a General database error. 9008

I believe it is due to a migrated LF 7 version and have read Kb 101341, (they are on 9.2) however my client does not want to do this.  He does not care about the annotations and would just like to export the files without annotations. Thanks Wendi

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Replies

replied on October 5, 2016

I ran across this with a migration I did going from Laserfiche 7 to 8. During the migration the annotations were marked as permanent and the only way I was able to solve this was to migrate the documents again, allowing the annotations to be able to be edited.

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replied on October 6, 2016

Thanks Derek, unfortunately this migration was done years back, and we are just finding the issue now, I don't have the option to migrate again. Thanks again, Wendi

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replied on October 6, 2016

Sorry, I couldn't be of more help. Luckily I found it during the migration.

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