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Move Storage to new drive (Avante for SQL Express v9)

Laserfiche Search and Retrieval Administration Version 9
Updated October 12, 2016
asked on October 4, 2016

My customer has a Laserfiche Avante 9 system with 90GB of files in the Laserfiche Storage folder, and 117 GB total space used on the system, and 600MB of drive space left on the "F" drive. I want to move this whole Storage folder to a new 250 GB "G" drive but keep the Laserfiche repository and database on the original "F" drive. The new drive will be locally accessible to the system account as a drive letter on the original system. Windows 2012 server.

I would like instructions on how to do this please.

Thank you

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Answer

SELECTED ANSWER
replied on October 4, 2016

If they're physical volumes, you can update the path and the server will move them for you. If they're logical volumes, updating the path will start creating the new child physical volumes in the new location. You will have to move each child separately (by updating its path and letting the server move the data).

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Replies

replied on October 4, 2016

There is no folder called "Laserfiche Storage" made by default by Laserfiche. You'll probably want to inventory what's in it.

You can get the location of the database from SQL and the location of the volumes through the Laserfiche Admin Console. Depending on the number and usage of those volumes, you can decide how you want to move them.

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View 2 previous replies
replied on October 4, 2016

Thanks Miruna.

I know what is in the folder, it is the Laserfiche Volumes folder not Storage. And that is not the name of it either. I thought this terminology might cause a Laserfiche Answers bottleneck, and alas, I am not looking directly at the system right now. 

There are three volume folders with subfolders such as "00" and "01" referenced by various Laserfiche templates stored in this "Laserfiche Volumes," folder, for the temporary lack of something better to call it. In the "00", "01," etc folders there are text files and TIFF files. This is what I am considering "Storage."

Thank you.

 

 

 

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SELECTED ANSWER
replied on October 4, 2016

If they're physical volumes, you can update the path and the server will move them for you. If they're logical volumes, updating the path will start creating the new child physical volumes in the new location. You will have to move each child separately (by updating its path and letting the server move the data).

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replied on October 4, 2016

OK thanks.

I will plan to do them one at a time, since I am not sure if the volumes are physical or logical. Is there a way to verify this? This server is on a virtual machine, and the IT staff is telling me there is no way to expand the F: drive and they need to add a separate partition and give it a new drive letter to gain more storage. That is all I have right now. 

Thanks

 

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replied on October 4, 2016

Sure. The "rollover" column in the Admin Console will tell you whether they're logical or not. "False" is for physical volumes, "True" is for logical ones.

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replied on October 6, 2016

Hi Miruna

We tested with a small volume (physical) and the results were not as expected. 

We have only a >1KB VOLUME.ID file in the new location. The volume contains two folders with 1.3 GB of files, and is still present in the old location. The "move" dialog closed with no notification that the process was finished.

new location:

Files still in old location:

 

Please advise.

Thanks 

John Kimball

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replied on October 7, 2016 • Show version history

Hello Miruna et al,

 

We have successfully (98%) migrated the three Laserfiche volumes to a newly created drive. There are a couple of outstanding issues:

1. some of the documents give a 9013 error in the client after the move. (some, but not all, of the "Medical services" files.)

2. trying to move the old files of the "Default" directory gives an error that there is a file in use. We cannot find it anywhere.

Please see attached Word doc with screenshots and expanded error info.

Thanks!

 

LF error.docx (218.48 KB)
Download
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replied on October 10, 2016

... now it looks like the Index is failing to find its pointer, and all the Metadata and Settings options in the LF Admin Console show no information. We will reboot the server.

 

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replied on October 12, 2016

It looks like a reboot cleared out the last of the errors. Thanks so much for your help!

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