Hello All,
I have a user who is on LF Client 9.1.1.486 and experiences and issue when trying to save a document after editing it in LF. I have attached a screen shot of the error that appears. The error that appears in the application logs from the machine are below as well:
Log Name: Application
Source: Application Error
Date: 10/3/2016 10:07:59 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: ANX-DA-F2VV052.tgc.local
Description:
Faulting application name: LF.exe, version: 9.1.1.486, time stamp: 0x52fdcbab
Faulting module name: LF.exe, version: 9.1.1.486, time stamp: 0x52fdcbab
Exception code: 0xc0000005
Fault offset: 0x0008f5bc
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13
Faulting package full name: %14
Faulting package-relative application ID: %15
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-10-03T15:07:59.284577300Z" />
<EventRecordID>27879</EventRecordID>
<Channel>Application</Channel>
<Computer>ANX-DA-F2VV052.tgc.local</Computer>
<Security />
</System>
<EventData>
<Data>LF.exe</Data>
<Data>9.1.1.486</Data>
<Data>52fdcbab</Data>
<Data>LF.exe</Data>
<Data>9.1.1.486</Data>
<Data>52fdcbab</Data>
<Data>c0000005</Data>
<Data>0008f5bc</Data>
</EventData>
</Event>
Has anyone seen an issue like this before? Is there an update or hot fix available that may resolve this?
Thanks!