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Question

Question

print document

asked on October 3, 2016

i have this error when i try to print document in laserfiche : certain drawing operation are not supported by your printer 

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Replies

replied on October 4, 2016

Hi Fayyad,

 

Does this happen when trying to print to all printers? Does this happen from all the workstations or just one? Have you tried using a different print driver (PCL5 or PCL6)?

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replied on October 4, 2016

thanks for your fast reply , this error happen with most of our printers , only tow or three printers ok , we tried using different print drive ( PCL5 or PCL6) same thing . 

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replied on October 4, 2016

I'm guessing printing from other applications is also ok?

 

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replied on October 4, 2016

Yes it is ok . only from laserfiche application 

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replied on October 4, 2016

Have you tried changing what is printed?

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replied on October 4, 2016

sure, i tried ( images , images and text , zoomed area of images)

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replied on October 4, 2016 Show version history

Look for the setting "Print graphics as raster", set it and try again.

In addition, you should also update your printer driver.

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