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Question

Feature Request: Allow Sys Admins Ability to Edit Variable Values

asked on September 28, 2016

When testing and even in production, it would be nice to be able to change a variables value for a form that has already been submitted. I would like to allow system administrators the ability to pull up an instance of a Forms Process and select the Variables tab and then be able to click into a variable and edit it's value.

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Replies

replied on January 28, 2019

It would be great to have this feature to resolve errors such as an incorrect email address which causes a form to be suspended.  Much better than having to hack the database.

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replied on August 3

I have 1100 forms that are stuck in a suspended state.  recreating those will be next to impossible.  i can get the missing variable from a different database.  when you say 'hack the database' can you say more about how i might actually be able to do this.  my assumption / hope was that i could update all the records in the LF Forms Database with the missing piece of info but that may prove impossible.  

 

If anyone has any other ideas for how to copy a missing variable into a form and restart a suspended process, i'd send chocolates.  

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replied on August 7

Are your forms suspended because the the email service task can't find the recipients based on the field variable? 

If you can skip sending those emails, you can upgrade to the latest Forms 10.4.4 with which you can skip the suspended steps and go to next steps.

If you still want to update the database to set the missing values, please open a support case and provide the backup of your database.

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replied on August 7

Skipping a step is great but what do you do if that step is necessary?  Ability to modify the value is really what we need. 

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replied on August 9

Ability to modify the value is on our roadmap, we have planned to work on it in the next few releases.

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replied on June 20, 2018

Ditto.  Here is another good example of why this is requested.  We have a very involved Termination Process that consists of several workflows along with the Forms process.  VERY often an employee's termination date and/or cutoff time changes mid-process.  There are several forms created so different departments can work on this process in parallel, and changing such a crucial variable to the process requires going into all the various sections and changing the variable and saving as a draft so they are all consistent.  This is constantly happening, and it would be a huge time-saver if an admin could just modify a variable and have it update on all the relevant sections that use that variable since they have already been created. 

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replied on June 21, 2018

My situation is similar to the one I'm responding to. I've had a leave a date field available for anyone in the process to change, even though they shouldn't, just in case the authorized person decides that date needs to change. He'll have the ability to call the person who has the task and have them change it without rejecting it back to the beginning of the process. It gives the players in the process too much power, but we had no choice.

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replied on September 29, 2016

Can you give some use cases for this feature?

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replied on September 29, 2016

What @████████  posted is one use case. Another is that sometimes when populating forms from a database lookup the database is not always up to date, so instead of creating workarounds in the process diagram or having to resubmit the form, it would be nice if the incorrect variables could just be changed instead. I do believe that ONLY a system administrator should be able to do this.

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replied on September 29, 2016

I added this to the feature requests list.

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replied on October 6, 2016 Show version history

I have a great example of why this is needed that just happened. A form is filled out and does a lookup that populates an email address. In the Forms process there is a task to send an email to the email address that was populated from the lookup. When the lookup was performed (for whatever reason) the email address was not populated and thus the Email task now suspends and there is no way to add the email address without trying to find it in the Forms database.

If a sysadmin was able to edit that variable, the email address could be added and then the task could retried and sent on its way.

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replied on May 24, 2017

Any update on this feature request?

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replied on May 24, 2017

There is no clear plan for this feature yet, we will consider it if there is enough resources to do it.

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replied on September 25, 2018

I hope that this feature is still being considered.  Any updates?

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replied on May 16, 2019

I would love this feature. We currently assign tasks to a specific specialist using "assign to team based on variable". If we reassign the task using the forms reassign feature, it will only reassign that one task. In our BP the tasks go from specialist, to manager, back to specialist, back to manager. So we have to reassign repeatedly in a single BP instance. If we could easily change the variable for the assigned specialist it would make a huge difference in our process.

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replied on November 13, 2019

Hello, is there any update of this feature ? It would be very useful !

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replied on November 18, 2019 Show version history

The feature of edit variable directly from instance table is not supported yet. But in the coming 10.4.2, we added feature of skipping step, so if an email service task is suspended because of invalid email address, it can be skipped to go to next step.

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replied on November 18, 2019

Is this feature still being considered?

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replied on November 18, 2019

It is still being considered, we are planning to add a feature that support “jump to any step" for in progress instance so you can have a god mode step that is used to update the variable values.

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replied on November 19, 2019

Don't just consider it... please just do it! smiley

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replied on September 6, 2017

Is there any update on this feature request? We also require it for the similar reason Blake and Junaid.

 

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replied on December 7, 2017

I would LOVE this feature, as well! 

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