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Question

Weblink Automatic Login Error "Permission Denied"

WebLink
Updated September 28, 2016
asked on September 28, 2016

We are trying to turn on the automatic login setting in Weblink 8.2.2 using windows authentication. Each time we turn it on users are getting "permission denied" error. But when we turn it off they are able to log in by typing in their windows user name and pass. Any suggestions for where to start?

 

Thanks!

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APPROVED ANSWER
replied on September 28, 2016

Is your WebLink server installed on a separate machine from your Laserfiche Repository Server? If so, it could be that Kerberos needs to be configured. The first link should help with that and the second link is another Answers post discussing a similar thing. 

https://www.laserfiche.com/support/webhelp/Laserfiche/10/en-us/administration/Default.htm#../Subsystems/WAConfiguration/Content/Configuring%20Kerberos.htm

https://answers.laserfiche.com/questions/76474/Kerberos-Web-Access-and-Windows-Authentication-Setting-Help

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replied on September 28, 2016

Yes it is on a separate machine. The server admin tells me that we don't have Kerberos set up...is this a requirement for it to work?

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replied on September 28, 2016

Yes, for automatic Windows log in, it is Kerberos that passes your logged in credentials from WebLink to the LF server. You can log in manually with out setting it up. 

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replied on September 28, 2016

This makes sense I just wanted to confirm so I can tell my server admin. Thanks!!!

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