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Question

Question

User get's access denied when trying to connect to repository

asked on September 26, 2016

Hello,

 

I have a user who is trying to set up Photo Docs on their machine. When they go to select a repository to connect to they get the error, Permission Denied [9013]. I have provided a screen shot of the issue as well. What would cause the permission deny if the user isn't even logged into Photo Docs initially? Would the person setting this up need to be a local admin on the machine? Any help would be greatly appreciated.

 

Thanks!

2016-09-26 17_03_05-eM Client.jpg
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Replies

replied on September 26, 2016

Are you sure you didn't double-click the repository name? That would act the same as pressing the OK button and would try to connect.

Can the currently logged in Windows user log into the repository? From the screenshot, it looks like PhotoDocs is set to use Windows authentication to Laserfiche.

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