Question

Linking Social BPM (Discussions) to a Laserfiche Folder

Discussions Web Client

Updated September 29, 2016

asked on September 22, 2016 • Show version history

I've installed Social BPM for our VAR kit. In testing, I see how I can link a discussion to a document in Laserfiche. How can I link to a Folder? If I try, I get an error when I open the link from the Social BPM main page that says "The specified entry was not a document."

Thanks,

Jen

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Answer

SELECTED ANSWER

replied on September 29, 2016

There was a similar bug fixed in 10.1 for Web Access for a record series folder. It is very likely that the fix will also fix your problem. Are you able to upgrade to 10.1 Web Access and 10.1 Discussions?

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replied on September 29, 2016

Could someone from Laserfiche comment on this? I have a customer that would like to start using this instead of purchasing a different software. However, they need the ability to link a discussion on the folder level.

Thanks,

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View 1 previous reply

replied on September 29, 2016

The folder is not a Records series Folder.

Web Access - 10.0.5.236

Laserfiche Social BPM Version 10.0.0.171

Thanks,

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SELECTED ANSWER

replied on September 29, 2016

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replied on September 29, 2016

Thank you, Winfong!

I updated to Web Access 10.1 and 10.1 Discussions this has fixed the issue for any new posts involving folders. The old ones that I created using Social BPM still do not work. But that's okay since this is just a test system. Thanks for your help.

Jen

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Linking Social BPM (Discussions) to a Laserfiche Folder

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