Hello,
I am having some issues with workflow in the below simple process I am not really sure what the issue is this time.
Any help I can get would be great thanks..
This seems to be triggered by using workflow named user instead of admin even though I gave full privileges.
The Access Denied [9013] error is being returned by Laserfiche Server and typically refers to insufficient access rights, not privileges. You should double-check those, e.g. in the desktop Client or in Web Access.
I would expect you would receive the same error if you logged into a client application as the same user and tried moving the same (or similar) entry with the same origin and destination folders.
I'm having the same issue - who would need to have the sufficient rights to move the entry? In this case both myself (the user) and the WF (workflow user) account have full rights and privileges.
You want to look at the entry access rights on the destination folder, not feature rights or privileges.
In our situation, we found that a change had been made to the folder months before (we don't process many of the document type that are in the folder - so the impact of the change did not hit until quite a while after the change). Basically we restricted access to Weblink, but did it in such a way that it caused the folder to be unavailable when new documents needed to be stored there. Once I changed the access rights back to inheriting the parent folders rights, the Workflow processed without error.
Wanted to share in case it helps someone else. So glad to have this forum to brainstorm in!
Thank you!
Christine