Question

Difficulties in detecting the fields

Quick Fields

Updated September 15, 2016

asked on September 12, 2016

I have a problem in making the Quick Fields capture two fields of automatic way , I tried to change the metadata , however without success. Have any tips on how to solve this problem ?

Attached is the document you need to perform the procedure.

The fields that need to capture is marked red.

555433.tif (588.13 KB)

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replied on September 14, 2016

Can you use a rotate process to rotate the page instead?

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replied on September 14, 2016

I did it!

With the help of you , thank you very much .

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replied on September 14, 2016

Glad you were able to get it working. Let us know if you have any other questions.

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replied on September 12, 2016

Gabriel,

Can you give us more information on how your session is configured to capture the data in these fields? For example, are you using Zone OCR to read the information off the document? Are you using any image enhancements?

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replied on September 12, 2016

Misty Blair ,

Attached , I am sending prints of how it is configured the quick fields , see if it is correct please and I'm using all the improvements I know.

1.jpg (118.72 KB)

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2.png (50.6 KB)

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replied on September 12, 2016

Can you show us the results when you scan a sample document?

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replied on September 13, 2016

Hello, Here is a print of how it looks later .

3.png (223.58 KB)

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replied on September 13, 2016

Okay, so now I can see that it's capturing something with your Zone OCR process but it's not capturing the right thing.

Is your zone configured in the correct location and is it set to capture the text in the correct orientation? (since your page is sideways)

Are you using the "Accuracy" option?

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replied on September 13, 2016

Here's more information on how to configure different Zone OCR options.

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replied on September 14, 2016

Hello,

Identified who was doing the zonal OCR in the wrong way , but I tried to change to 90° and the same has not caught the right , there is another way to turn the zonal OCR .

1.png (196.41 KB)

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SELECTED ANSWER

replied on September 14, 2016

Can you use a rotate process to rotate the page instead?

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replied on September 15, 2016

Hello guys,

I managed to solve with your help ! Now it's the way my client needs.

Thank you all for your help !

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Difficulties in detecting the fields

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