Question

Error Launching Business Process

Laserfiche Workflow Version 10

Updated April 4, 2024

asked on September 7, 2016

Error Code: 0
Error Message: Error launching Business Process:
Entry: \ASC Public Info\Documents\02 - Policies\QC-POL-001 Document Control Policy
Error Type: Network Error
Error Message: The remote server returned an error: (500) Internal Server Error.

------------ Technical Details: ------------

LFSO:
LF.exe (10.1.0.151):
Call Stack: (Current)
LaunchBusinessProcess
CStartBusinessProcessDialog::OnStartBusinessProcess
CFolderListCtrl::OnBusinessProcessManager
Call History:
LaunchBusinessProcess
CBusinessProcessManager::GetBusinessProcessSecurityEvaluator
CGroupProvider::raw_GetAllGroupIdentifiers
CGroupProvider::raw_GetAllGroupIdentifiers
CGroupProvider::raw_GetAllGroupIdentifiers
CGroupProvider::raw_GetAllGroupIdentifiers
CGroupProvider::raw_GetAllGroupIdentifiers
CBusinessProcessManager::GetStartingInstructionsDocument

0 0

Answer

SELECTED ANSWER

replied on September 8, 2016

Alexander,

We had a far greater problem. Our network went down for about an hour. We are back up and running now! Thanks

0 0

Replies

replied on September 7, 2016

In the Workflow Configuration Manager, please confirm that the Web application directory URL (http://servername/Workflow) is valid and when testing the URL, reports "Connection successful." Note that if you needed to update the URL in the configuration manager, then you will need to republish the workflow/business process from the Workflow Designer.

Next, from the workstation where the Laserfiche Client is installed, open a web browser and confirm that going to http://servername/Workflow takes you to a page that looks like

Once that's been done, please try starting the business process from the Client again.

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SELECTED ANSWER

replied on September 8, 2016

Alexander,

We had a far greater problem. Our network went down for about an hour. We are back up and running now! Thanks

0 0

replied on April 4, 2024

Where is the

Workflow Configuration Manager

0 0

replied on April 4, 2024

Workflow Configuration Manager is only available on the Workflow Server itself. The same web service configuration can also be accessed from the Workflow Administration Console which would be installed on any machine where the Workflow Designer is installed. To change the configuration, the user would have to be a Workflow administrator.

1 0

replied on April 4, 2024

Thank you! Found it.

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replied on March 6, 2018

Hi Alex, we are having a very similar issue. We are able to browse to the URL just fine via IE. But the WF Web Services > Web Application Directory path fails when we click on the Test link. As a result, the business processes fail to work correctly.

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replied on October 13, 2019

Dears,

I've the same issue and it's gone after restarting Laserfiche Server service.

Does any one know the main cause of this issue ?

LF ver 10.2.1.996

0 0

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Error Launching Business Process

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