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Question

Question

Scanner button not displayed on Search Results

asked on September 7, 2016

We have several Laserfiche users that insert scanned documents into existing documents.  The only approach I have found to do this is to find the document in the repository, highlight it and press the Scanner button.  This will bring up a prompt asking where in the document you want the scanned document to be inserted.  To find the existing document they generally will do a search.  It seems though that when a Search Results list is displayed the Scanner button disappears from the toolbar.  Is this by design or do we need to set some option to make this available?  If this is by design could someone please help me understand why this would be designed this way?  It is very tedious to manually search for a document in the repository, but without the Scanner button available on Search Results I do not know of another way to do this.

We use Web Access v 10.1.

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SELECTED ANSWER
replied on September 7, 2016

Thanks for bringing this to our attention. I'll see if this is something that can be added in a future update or release.

For now, a workaround is to open the document from the search results and then click on the document name in the upper left to expand the menu and scan from there.

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replied on September 7, 2016

Thanks!  I don't know how I missed that.  I looked for it there and did not see it.  My eyes must have skipped right over it.

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