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Question

Question

Unable to connect to Forms from workflow

asked on September 2, 2016

I am having difficulty using the retrieve forms variable token within workflow. When I try to select the variables I get an error "Too many automatic redirections were attempted". Has anybody else ever had this issue before? I do not even know were to start looking for the problem. Is the problem on the forms server or on the workflow server. I have done a repair on the forms server but that dit not help. Restarting the server and restarting services also does not seem to help.

wf error.jpg
wf error.jpg (20.22 KB)
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Answer

SELECTED ANSWER
replied on September 7, 2016

To clarify, the issue was that in IIS, the authentication settings for the Forms web application had both Windows Authentication and Forms Authentication enabled. Disabling Windows Authentication resolved the matter.

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Replies

replied on September 4, 2016

Please check whether you can get a page like following when you visit URL http://[formsserver]/forms/api/help from workflow server, if do, then it means Forms api is working

formapi.png
formapi.png (52.9 KB)
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replied on September 7, 2016

Hi Xiuhong Xiang

I was able to resolve the issue by logging a support call with Laserfiche. The problem seems to be that both windows & laserfiche authetication was active within IIS.

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SELECTED ANSWER
replied on September 7, 2016

To clarify, the issue was that in IIS, the authentication settings for the Forms web application had both Windows Authentication and Forms Authentication enabled. Disabling Windows Authentication resolved the matter.

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replied on September 8, 2016

That is correct Alexander.

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replied on September 2, 2016

Hey David,

Have you tried to refresh your IIS?  Here is a guide on how to do that. Let me know if that works!

-Kevin

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replied on September 4, 2016

Hi Kevin.

Thank you for responding. I followed your suggestion but I am still getting the same error.

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