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Question

Question

dynamically change thank you message for forms

asked on September 2, 2016

In my scenario, I have a radio button in the form and based on 'Yes' or 'No' selection I want to change the thank you message. How can this be accomplished. 

 

Thank you

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Answer

SELECTED ANSWER
replied on September 2, 2016

If you look at the toolbar where you can change font size, bolding, etc. the far left alligator mouth is a dropdown for variable values.

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Replies

replied on September 2, 2016

Vineela,

You would create an exclusive gateway in your business process to query the field represented by the radio button.  Then you could craft separate email messages for the Yes or No paths.

 

My example was a new/change or remove notification.  If new/change one message was sent to specific group of users.  If remove, another message was sent to another set of users.  See sample image.

 

replied on September 2, 2016

I believe Vineela is referring to the message that is presented to the end user directly after they submit the form. For that you would need to use a variable value in the message. So if yes was selected, you could change the data value for that to the message you want to show and use that variable in the thank you message setup. If you use that yes or no to determine routing in the process diagram though, you will need to include the data value as the value to make the determination off of.

replied on September 2, 2016

Blake, accidentally deleted the post.  Please repost your response for Vineela.

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replied on September 2, 2016

I'm not sure how I deleted the post, but here we go again.

You could use a variable in the Thank You page setup that would allow you to dynamically update the text on that page when it is presented to the end user after the form is submitted.

For example, if you take the field that you refer to above where a yes or a no is selected, you can choose to add data to those selections which could be the message you want to display on the Thank You page. You would simply add that variable to the Thank You page and it would show depending on which option they selected.

You should be aware that if you are also using the Yes and No field to make a routing decision in the Process Diagram that you will need to use the data value that you set as the condition value.

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replied on September 2, 2016

Blake is correct.I am referring to the message that is presented after the form is submitted. But i did not quite understood how to add variable to thank you page.

I can see thank you message can be set up in the Message start Event Activity of process diagram , but that is static. I cannot figure out how to change it dynamically

 

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SELECTED ANSWER
replied on September 2, 2016

If you look at the toolbar where you can change font size, bolding, etc. the far left alligator mouth is a dropdown for variable values.

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replied on September 2, 2016

Sorry goofed twice today!  I was the one who accidentally deleted the post and then poorly conveyed the message.  My apologies!

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replied on September 2, 2016

Got it.Thank you very much Blake

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