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Question

Question

Workflow won't start

asked on August 26, 2016

My client is having an issue where in their forms process they have a workflow starting. The wf is spelled correctly but once it gets to the step, the wf does not run. There are no errors for forms or wf and forms believes the process completes. I am going to check the connection properties with forms, but I wanted to see if there was another issue at hand. They are on forms and workflow 10. Thanks!

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Replies

replied on August 26, 2016

Have you also checked the Workflow configuration for the websites and validated that both work?

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replied on August 26, 2016 Show version history

Hi Ricardo, I'm assuming you mean that Forms workflow is kicking off a LF Workflow. After you have run your Forms WF, open The WF Designer and run the Search Results for the last 15 minutes to see if your workflow kicked off. If not, open the Workflow and see if you can kick it off manually (Green Error on Ribbon bar - Run Current Workflow). If the WF does not run, click on the Green Box at the beginning of your Workflow and on the right where the WF Name is, Click the Setting Cog, and then chose 'Connection Profiles" and a profile should appear in the box below. If not Click the Manage Reference Object line and set up or test you Profile. If in the case that the WF is kicking off but the Forms WF is not waiting for it, In the Service Task object in Forms, set the "Wait for WF to complete", this way Forms WF will wait for the Finish signal back from the LF Workflow before continuing. Also, in the Forms Instance Monitor you will see that Forms sent the LF Workflow command but hung waiting for it to complete.

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