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Question

Public Form Not Working Outside of Network

Forms
Updated August 25, 2016
asked on August 19, 2016 • Show version history

We have an employee application that has been set to public under Access Rights.  When someone outside of our network attempts to access it they are getting the error "...server not found."  What do I need to do in order for the link to work for the outside public?

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replied on August 19, 2016

Do you have SSL enabled?  Have you tried testing with https://?

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replied on August 19, 2016

I have tried the http:// but it didn't work.  I am not sure about the SSL.  Where can I check that on Forms? 

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replied on August 19, 2016

Is this your first public form available on the internet?  Login to your external facing Laserfiche forms server and go to the Laserfiche Forms website.  Login with your admin account and then go to the form.  Under publishing, it will show you what the EXTERNAL link is.  If you are looking in forms on the internal server, you will only see the internal link.

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replied on August 19, 2016

Yes,  this is my first public form.  I will have to ask IT to do as you instructed. Thank you Jeffrey Lewis.

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replied on August 25, 2016

Wondering if you got this fixed?

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