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Question

Question

Feature Request: Assign Multiple Teams to a Task

asked on August 19, 2016 Show version history

Is it possible to assign multiple teams to a task?

For example, we have our school's departments broken down into teams (HR, Finance, etc.) because typically, those on the team are completing the task hand in hand. However, occasionally the teams "cross over". For example, on a certain task, someone from the HR team and someone from the Finance team both handle this task (their roles here in district overlap a bit for this one form).

So I'm wanting a way to select both teams and create a filter to get those 2 users, instead of having to create and manage a 3rd team.

We typically have used lookup rules from our SQL tables for this, but being able to manage the teams/roles has made things so much easier. We now assign the task to a team>role instead of an individual member, which allows us to not have to go back and touch every single form (or SQL table) that user was on when changing the person. We now just change the role in the group.

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Replies

replied on August 21, 2016

I added to the feature requests list, we may consider support it for future release.

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replied on August 19, 2016

I do not believe it is possible currently to assign more than one team to a user task. You could however create a new team with the members that need to take action on the task and assign the user task to that new team. It does add another team to keep up to date, but it would be a workaround.

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replied on August 19, 2016

Thanks for your response. It is currently not possible, but I would like to see it added as an option. In the meantime I've created an additional team to manage, but I was trying to avoid that!

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replied on March 29, 2019

This is something that would be useful for our application as well.

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