Hello
We have a crystal report that constructs a URL to Laserfiche to open a document. It formats the URL to use the searchcommand feature. This works great - except when the document name contains a #. The crystal report encodes the # as %23. If the link opens a new browser session or uses a browser that had not previously accessed WebLink, it fails to find the document. When it fails, a mysterious &cr=1 is appended to the end of the URL in WebLink, and a popup message is displayed that reads "A literal is missing a final quote in the search query". If I do nothing more than close the message box and refresh the page, the document is displayed successfully.
The searchcommand that is used is something like this example (in this case, the Invoice it is looking for is "DRAW-PARK #7"):
Why does the initial search fail, but a refresh is successful?