Workflow sporadically not being saved in database

replied on August 16, 2016

Hello Miruna,

When the process arrives at the Insert Data, the normal behavior should be:

- save the values "Set Entry Owner" and "Start Date" into a database.

However, i noticed that though the process started on Laserfiche, however, am not seeing any data being into the database.

any ideas?

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View 2 previous replies

replied on August 17, 2016

What do the instance details show for that run of the workflow? Are there any errors?

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replied on August 17, 2016

There is no errors stated in the instance details on the console.

Any idea or is my workflow not well built?

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replied on August 18, 2016

What color is the outline of the Insert Data activity in your instance details? What do you set the entry owner to in the first activity and the start date in the second one?

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replied on September 2, 2016

Hello Miruna

Entry Owner is the person who initiates the business process

Start Date pick the system date when initiating the business process

Insert Data activity color is green

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replied on September 13, 2016

Then as far as Workflow knows, the data was written. Are you sure there isn't some other query that deletes it or updates it?

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Workflow sporadically not being saved in database

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