Question

Outlook 2013 add-in Save Attachment To Laserfiche

Laserfiche Version 10

Updated January 13, 2017

asked on August 15, 2016

User is having issues after upgrading to Laserfiche 10.

First, the document is no longer setting the name of the document to the entry ID. It is now setting it to a count ID. The token that is set is %(Id).

When we import the document, it sets the document name to "1.pdf".

If I attempt to import another document using %(Id), it will not import the document. It will throw the pop-up window stating that the import is done.

If I change the document name to another token or another name, it will import the document.

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Answer

SELECTED ANSWER

replied on August 18, 2016

This seems to be a bug in the Office Plugin version 10; SCR 148138 has been filed to address it. The %(Id) token seems to work for metadata just not for the name of the entry.

For the moment, until it can be fixed, the workarounds would be to use version 9.2.1 of the Office Plugin, or to import directly through the Client, where the %(Id) token does resolve correctly. Thank you again for bringing it up.

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Replies

replied on August 17, 2016

Could I please get a response from Laserfiche on this?

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replied on August 17, 2016

I would also like to add that we are able to replicate this issue on multiple users machines.

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replied on August 18, 2016

A case was opened with Laserfiche Technical Support; this thread will be updated when we have more information. Thank you for bringing the matter to our attention.

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View 4 previous replies

SELECTED ANSWER

replied on August 18, 2016

This seems to be a bug in the Office Plugin version 10; SCR 148138 has been filed to address it. The %(Id) token seems to work for metadata just not for the name of the entry.

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replied on October 4, 2016

Hello,

I would like to check and see if there has been any update to resolve this issue that can be provided to the end user?

Thanks!

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replied on October 4, 2016

This is scheduled to be fixed in version 11.

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replied on October 4, 2016

Thanks Robert. Appreciate it!

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replied on October 4, 2016

Is there any ETA as to when LF 11 will be released?

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replied on October 4, 2016

We are working on it now, probably in a few months.

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replied on January 13, 2017

This issue has been fixed in Laserfiche 10.2.

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Outlook 2013 add-in Save Attachment To Laserfiche

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