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Question

Business Process Reporting Number of Days - Feature Request

asked on August 12, 2016 Show version history

Hello, I have noticed that there's really two main mechanisms for pulling data on business processes.  The first is running a search on a specific entry, and looking at the data of each entry separately.  The other is to produce some type of custom audit report with the data in it.  This doesn't allow us to see information like how many days it took someone to approve a certain document type, like a PO across multiple entries.   

I don't see a way to find a process, and pull the number of days the "Wait for Entry Change" activity executes each time in a business process from the front end.  We have access to the "Duration" token for a "Wait for Entry Change" type of activity, but that is only formatted in a Time Span data.  We have to write something with workflow to convert the number of hours to days then put it into a template field.  This information should be kept with the business process.   

If there was a way to perform a search with Business Process criteria where you could select a specific business process, see all the entries associated with that process, and the duration of each business process step, that would be fantastic!     

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replied on August 15, 2016

This data is available in the business process views in the Workflow SQL database. You can run SQL reports on them.

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