Question

Link sent when form is saved as draft is sending the url without the port

Forms Version 10 How To

Updated August 10, 2016

asked on August 5, 2016

Hello,

Forms is accessed on the private IP address through port 80, but on the public IP address is accessed through a different port (8083). The URL works just fine. When someone saves the form as a draft, Forms sends an e-mail to that person with the URL to resume the form. However the url sent on the message does not include the port 8083, meaning, that person can´t open the correct URL and resume filling the form.

For instance, the URL of the form is http://server.com:8083/Forms/MyForm

But the URL sent on the e-mail is http://server.com/Forms/Form/Resume/1019/4731

How can I fix this?

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Replies

replied on August 7, 2016

The host for the URL in the email notification for draft should be same as the host user access the form. So if a user use private IP address to save the form, then the URL in the save draft notification will use the private IP address. Did you get this issue because user use private IP address to save the form, but later they open the URL from public network?

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replied on August 10, 2016 • Show version history

Hi we are having the same similar issue. Our public forms is accessible via HTTPS, but the added security is imposed on our end not LF end. So the draft link that gets sent out doesn't have HTTPS, only HTTP. However, users can not use the link they get in the email as our forms is only accessible via HTTPS.

Any suggestions on how we can force the HTTPS prefix on our draft links?

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Link sent when form is saved as draft is sending the url without the port

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