Question

Process reports

Forms Version 10 How To

Updated August 17, 2016

asked on August 5, 2016

I'm having issues trying to get any results out of Process Reports in LF Forms. The Admin Guide seems to still reference Forms 9 so I'm feeling a little lost for 'how to' information on this. Looking for some guidance!

I only have two forms currently running in our environment since I'm just getting things running. So, I was trying to see how many IT forms I had processed and I keep getting "You don't have any instances". Do reports only run on active instances? If so, why does it offer the option of selecting start date timeframes like "Year to Date"?

Any experienced Process Reporting folks who can set this novice straight? Appreciated, thanks!

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Replies

replied on August 5, 2016

Hi Michelle,

Laserfiche Forms can report on active instances as well as completed instances. When you create a report, you'd have the option to filter the report based on the instance status. You can select "in-progress" to display active instances, or "completed" to display completed instances. The start date allows you to filter the report based on a time frame. Information collected throughout the business process, such as Forms variables and process results, can also be used to create reports.

For more information on working with process results and reports, feel free to check out this page in the help files. Hope that helps!

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replied on August 7, 2016

If you set the start date to any option except "All" when create a report, there will be no instances in the report. This is bug for Forms 10.1, we will address it in the coming update for Forms 10.1

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replied on August 8, 2016

OK, glad to hear that it's not just me having this issue. Thank you for letting me know that there is a bug.

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replied on August 17, 2016 • Show version history

The issue has been fixed in Forms 10.1 update 2 (10.1.0.619), you can download the update from https://support.laserfiche.com/kb/1013792

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Process reports

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