Hello,
I have a user who is trying to submit forms and is running into an issue where the form has become suspended. The user has already restarted the Forms Routing Service and it has not resolved the issue. Event viewer has shown an error which is provided below:
Provider
[ Name]
Laserfiche Forms Routing Service
-
EventID
0
[ Qualifiers]
0
Level
2
Task
0
Keywords
0x80000000000000
-
TimeCreated
[ SystemTime]
2016-08-02T15:35:44.000000000Z
EventRecordID
275114
Channel
Application
Computer
DCS-LF-APPS.dcschools.com
Security
-
EventData
8/2/2016 3:35:44 PM Message: Operation or command invalid for the requested type of object. [9000] Stack trace: at Laserfiche.RepositoryAccess.EntryLock.LockInternal(HttpUrl url, LockType type, Dictionary`2 additionalHeaders, String etag) at Laserfiche.RepositoryAccess.EntryLock..ctor(EntryInfo info, EntryNameOption options) at Laserfiche.RepositoryAccess.Entry.MakeDocFolderWithLock(EntryInfo info, EntryNameOption options) at Laserfiche.Forms.CommonUtils.LFHelper.CreateNewLFDocument(Session lfDb, String newDocumentName, FolderInfo lfParentFolder, Boolean autoRename, String volume, String ext, Boolean AddExt, Boolean& checkOutVersionDocument) at Laserfiche.Forms.Routing.SaveToLaserficheService.Execute(Int32 instanceId, IRoutingContext routingContext) at Laserfiche.Forms.Routing.ServiceTask.Execute(Int32 instanceId, IRoutingContext routingContext
Does anyone have any insight as to why these docs may be showing as suspended?
Thanks!