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Forms
Updated August 2, 2016
asked on August 1, 2016

After sending an email with a link to a newly created form, the recipient tries to access the form - Logs in using Laserfiche credentials  the following message occurs:

You are not authorized to perform this action. Contact your system administrator for more information. [LFF10-NoAuthorityContactAdmin]

 

How do I get them set up so they can access the form?

 

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Replies

replied on August 1, 2016

I found it!

In Forms, from the “Process Instance Monitoring” screen select your process, then go to the Quicklinks column(towards the right side of the screen) and choose Edit from the dropdown.  Select Access Rights. 

Very basic, but I'm learning.  Sorry that the gurus out there had to witness this.....

:)

Christine

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replied on August 1, 2016

No worries. All questions are welcome.

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replied on August 2, 2016

No worries Christine, you aren't the only one asking about the basics!

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replied on November 10, 2016

I'm getting the exact same error for a user with a Participant License, but in this case he DOES have access to the process.  In fact, he can open the form in the tasks section, and even fill it out, but gets this error when he tries to click the 'Submit' button, and the form does not submit.  All the other users, even in the same location as him, can submit fine.  Any ideas on what could be hanging this up for him?

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