Question

Resolve shortcuts with ID search works in 9.2 but not 10

Updated June 29, 2017

asked on July 29, 2016

Under version 9.2 we are able to search by entry id and shortcuts are resolved - this doesn't seem to work under version 10.1 - Am I missing something? Thanks!

Entry search 9.2.jpg (61.54 KB)

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Entry search 10.1.jpg (33.35 KB)

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replied on July 29, 2016

This is correct, the behavior have change from version 9.x to version 10.

When a search is perform by ID , it should only return the document associate to that ID and not other documents or shortcuts. if you create a shortcut and check the file >properties, it shows that the shortcut has a different ID assigned than the source document, therefore before it was not returning accurate information. In version 10 we make sure the result is accurate. As an alternative to retrieve a document based on ID and all shortcuts associated to it, use the Advanced search syntax {LF:Shortcutid=xxxx} | {LF:ID = xxxx}

Where xxxx is the id for the entry source.

I tested in laserfiche 10.1 and works fine

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replied on July 29, 2016

That works... Thanks Shule!

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replied on June 29, 2017

Wow, Shule Wong, that Advanced Search Syntax ({LF:Shortcutid=203222} | {LF:ID = 203222}) is going to be really helpful for me in Quality Control!! Thanks!

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replied on July 29, 2016

Have you checked in your Client options?

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replied on July 29, 2016

Yes, the option is set properly, and the entry does have shortcuts. We have other searches where the shortcut option works, just not when searching by entry ID alone - Thanks Chris!

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Resolve shortcuts with ID search works in 9.2 but not 10

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