Good day,
Up till now, there have been 3 instances that have terminated on their own after the waiting period has expired. The Task is assigned to the user and then terminates. All three are from the same process and failed at the same step.
Other instances have continued as usual without terminating. The Event Log for the latest process shows the following:
An unexpected error has occurred. [LFF502-UnexpectedError]
Details:
URL:
Error: UnexpectedError
Date: 2016/07/28 02:00:00 AM (South Africa Standard Time)
HTTP Status Code: 500
Business Process ID: 36
Instance ID: 7673
Business Process Name: Business Trip and Entertainment Inquiry
Stack Trace:
Caught exception: Laserfiche.Forms.CommonUtils.Exceptions.LFFormsException
Message: An unexpected error has occurred. [LFF502-UnexpectedError]
Inner exception: System.NullReferenceException
Message: Object reference not set to an instance of an object.
at FormsModel.DomainServices.UserTaskService.CompleteTask(cf_bp_worker_instnc_to_resume wr, cf_submissions submission)
at Laserfiche.Forms.Routing.FlowObject.MarkWorkerInstanceToResumeAsCompleted(cf_bp_worker_instances wi, cf_submissions submission)
at Laserfiche.Forms.Routing.UserTask.ExecuteForReEntry(cf_bp_worker_instances processInstance, IRoutingContext routingContext)
at Laserfiche.Forms.Routing.UserTask.Execute(Int32 instanceId, IRoutingContext routingContext)
at Laserfiche.Forms.Routing.RoutingDispatcher.ExecuteSteps()
Thanks for any help