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Question

Question

Generating pages for a PDF doesn't have any perceivable effect.

Updated July 28, 2016
asked on July 28, 2016

I have a PDF in the repository, I right-click on it and choose "generate pages". It very slowly downloads the file, then starts generating pages. When it's done, nothing has changed. The file is still a PDF in the repository, and opening it still requires waiting 15 seconds for it to download, and then it just opens the electronic file (even when right-clicking, and choosing open>pages).

 

I've tried using tasks>generate pages instead of directly right clicking the file, and then it doesn't require downloading first, but it still has the same outcome.

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Answer

SELECTED ANSWER
replied on July 28, 2016 • Show version history

Have you tried manually enabling the image pane to see if it is generating the tiff and just not showing it? When you have the pdf open in the document viewer turn on the image pane manually(View>Panes>Images) to see if there is a tiff. If the image pane shows no image than there is something wrong with the generate pages function. If there is a tiff than you can delete the electronic file(Tasks>Delete Electronic File) and the tiff will be available by default.

 

Sometimes when I do Open>Pages it still defaults to the pdf, so I just enable the Image pane, close the electronic file pane, and close document viewer. Then when I use Open>Pages or just open normally it defaults to the tiff(if there is one) because it remembers the pane layout. It's annoying, but it seems to work.

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replied on July 28, 2016

Huh. Well, that worked. I mean, it makes sense that when the electronic file pane is part of the layout it has to load the electronic file, but there's not a chance that any end-users are going to be able to wrap their head around this...

 

It's also weird how long it takes to download the electronic file. It's 50MB, the LF server is on 10gig and the client is on gigabit, but it takes anywhere from 10-20 seconds. But that's a separate issue.

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