DocuSign Envelope Status field not coming across in DocuSignConnectService

asked on July 22, 2016 • Show version history

We've configured the DocuSignConnectService to handle all of the events and map the DocuSign meta data to Laserfiche fields:

<OnSignedEvent>
      <FieldValues>
        <FieldValue name="DocuSign Envelope Status">%(Status)</FieldValue>    
        <FieldValue name="DocuSign EnvelopeID">%(EnvelopeID)</FieldValue>
        <FieldValue name="TransactionID">%(CustomFields.TransactionId)   </FieldValue>     
        <FieldValue name="STP Sponsor">%(CustomFields.SponsorId)</FieldValue>
        <FieldValue name="STP Environment">%(CustomFields.Environment)</FieldValue>           
      </FieldValues>
      <DocumentNotFound>
        <DefaultFolder>\DocuSign\Completed</DefaultFolder>
      </DocumentNotFound>
    </OnSignedEvent>

EnvelopeID gets populated, as well as the CustomFields, but Status does not. Is there some change in the way DocuSign is sending that value? I know from the XML DocuSign is sending (here's the log):

<Status>Completed</Status>

...that a value is populated, it just isn't getting set in the meta data in LF via the service.

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replied on September 11, 2017 • Show version history

Hi there,

I know this reply may be a little late, however, perhaps this may help someone in the future learning about the Laserfiche and DocuSign integration.

I came across this post whilst recently researching about and testing the DocuSign integration and with some help from others have been advised that with regard to the DocuSign %status token, it is a value of type DocuSignAPI.EnvelopeStatusCode and therefore it isn't a standard string type which would explain why a value is not populated as you're expecting.

As an alternative, you can use plain text to track DocuSign status - since the status is related the event. Below is an example:

Hope it helps.

Tim

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DocuSign Envelope Status field not coming across in DocuSignConnectService

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