Checking Out Documents to a Network Drive

asked on July 14, 2016

I see in the Help files where it says, "Opening an electronic file from a computer other than the one used to check out a document will cause Laserfiche to display the version of the electronic file stored in the repository." (From the section Working with Checked Out Documents). Does this mean that I will have problems if I check out the document to a network drive then access it from a different computer? We are using Laserfiche client via a Citrix farm. There is no way to tell what virtual client you might hit from day to day and temp files are clean out on log off anyway.

So the question is ... If the file is checked out to network drive and accessed another day from a different virtual desktop, will I still be accessing the document as it was last saved on the network?

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replied on July 14, 2016

No you wont have any problems as long as your last changes are committed as a new version.

"Opening an electronic file from a computer other than the one used to check out a document will cause Laserfiche to display the version of the electronic file stored in the repository."

What this means if i understand it correctly is that if you check out a document and make changes but don't check it back and then go to another computer and open that file. it would show last version saved in read only since your changes are not yet stored in repository.

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replied on July 14, 2016

But the file is saved to a network drive. As the user with it checked out, if I open it from the network drive, shouldn't that be what I see even if I am on a different virtual desktop? I guess the question is whether LF is looking for it in the path where you saved it or is LF looking for it in some temp folder?

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replied on July 15, 2016 • Show version history

If you open the file directly from the network drive, you will see the same copy, but my testing showed that some temp data is not saved to that network drive location. Important note: I am not trying this in a virtual desktop scenario, so your behavior may actually be better than mine

The result of my testing was that:

Opening from within Laserfiche did not correctly detect the filepath, and gave a warning with the option to check out a new copy (which would, as the help files described, be missing the local changes)
Opening from the network drive did not correctly detect that the document was a checkout from Laserfiche, so it did not allow me to directly check it back in

You should be able to "sync" it from the other machine by choosing to save as a new document, but choosing the same name and location so that it prompts for overwrite/new version for your checked out document. The normal option to check the document back in should then appear.

I've passed this question on to someone who should know more implementation details to see if there's a way around this or what temp information is saved locally.

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Checking Out Documents to a Network Drive

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