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Workflow Conditions

asked on July 1, 2016 Show version history

I am using Route Entry to a Folder wait conditions and it seems like my wait condition is never satisfied even when the document has been updated with the correct field. This was working fine until we tried upgrading to Workflow 10.1. Any ideas what might be messing up with the workflow.

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Answer

SELECTED ANSWER
replied on July 1, 2016

We figured it out the Monitored Repository had an issue. We corrected it and it now works fine!!! Thanks for your help.enlightened

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Replies

replied on July 1, 2016

Search for the instance in the WF Designer and look at the Conditions tab to see how the condition evaluation went.

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replied on July 1, 2016

It's not updating the Condition. We can update the fields a million times and nothing happens. And this is a simple workflow. 

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replied on July 1, 2016

You could try to search for this workflow that is waiting and look under condition for that instance to find out why it is not moving. 

You can also go to workflow administration->Monitoring->wait conditions->workflow and from there could also see in web WF what is it expecting.

You could also try wait for entry change before route to see if that makes any difference.

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replied on July 1, 2016 Show version history

We have tried that by creating an even smaller workflow. Same result. We change the field and it doesn't update the condition. It's like it stop evalauting the document. 

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replied on July 1, 2016

Have you tried restarting the workflow and workflow subscriber services after update? Does that make any difference.

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replied on July 1, 2016

Let me try that...Does my VAR need to do that? 

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SELECTED ANSWER
replied on July 1, 2016

We figured it out the Monitored Repository had an issue. We corrected it and it now works fine!!! Thanks for your help.enlightened

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replied on July 1, 2016

This is the Workflow Condition when it was working on 06/21.

 

This is the workflow today...No one changed this workflow. It just stopped.

 

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replied on July 1, 2016

What's in the bottom section of that tab? Where it shows the condition criteria.

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replied on July 1, 2016

The criteria is correct for the Evaluation but after we update the document it never reevaluates the document. It just stops.

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replied on July 1, 2016

This was an upgrade from Workflow 9.2.1 to 10.0? (There is no Workflow 10.1).

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replied on July 1, 2016

Oh yes..10.0 Sorry.

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replied on July 1, 2016

Do you know what version you were on before? Could you try republishing the workflow and see if it makes any difference?

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replied on July 1, 2016

It was 9.2 when everything was working great. I have my VAR looking into it now.

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