You are viewing limited content. For full access, please sign in.

Question

Question

Not Able to Download from the Support Site?

Import Agent Laserfiche
Updated July 1, 2016
asked on July 1, 2016

Good Day,

 

I am unable to download from the support site? Any one experiencing the same issue?

 

Thank you,

 

Rob Sherwood

0 0

Replies

replied on July 1, 2016

Hi Rob,

 

Seems to be working ok for me now. Are you logged in with a user account that is licensed for Import Agent with valid LSAP?

 

Cheers!

1 0
replied on July 1, 2016

Hi Rob,

 

Just sussed this. If you go to the support site through the answers site, you can't download anything. You have to expicitally sign into the support site for downloads to work.

 

I think this is something LF are looking into fixing.

 

Cheers!

1 0
replied on July 1, 2016

Hi Chris,


It's so strange I just logged out and logged back into the Support Site and now it is working. All sorted. 

 

Thanks,

 

Rob

0 0
replied on July 1, 2016

Awesome! yes

0 0
replied on July 1, 2016

This is a known issue. We're testing a fix for it currently. Bug reference # 146038.

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.

Details
Related Posts
Loading ...