I have LF 10.3 and I am not sure if this issue started prior to the update or after. When I drag my emails into LF from Outlook it would normally file with the Sender, Time Sent and Recipients noted. However recently in the last 2 weeks I have noticed that the time sent (time received also) is not matching the email timeline and even files the document with a time sent in the future. its inconsistent in the off timing as well, in that the range of time can be from 3 minutes off to hours off. not sure how to correct this or if this issue even originates with the LF program or elsewhere.

Hi Dina,

Currently, i am using outlook save to laserfiche to save my email to Repo in .msg format.

For me it is automatically getting the From, To, Subject and Date accurately in the E-Mail Template. I only have to manually set the time sent and time received.

how would you like to automate this? Currently how are you importing emails into LF Repository?

When exporting, how will the metadata be presented?  (to/from and date/time)

I also have 10.3 and am kind of in the same boat where i am not sure if this is because of the update or not. I however, can't even get my date field to map to the date the email was received. I don't even have the option for that...only time received and time sent. Not "date" received. On the actual template in the admin console if I use the date received and use the "date" token it is setting EVERY date no matter when the email was sent or received to 10/12/2018....THEN if I click into the date field while the metadata is showing it shows the correct date but as soon as I click back out of that field it goes right back to 10/12/2018.  I will try to attach a few screenshots.