You are viewing limited content. For full access, please sign in.

Question

Question

Unable to add metadata and store to folder

asked on June 27, 2016

Hi everyone,

 

When I login on LF via web access, I cannot add my metadata while doing scanning.

I have correctly selected the scanner, I have clicked on Start Scanning, it scans the document i can see it appear on the screen but when i click on the doc, i don't see the default properties where I can add the metadata.

 I also tried to store the document immediately and this also is not working, it freezes. it prevents me from storing it. The path where the doc must go is correctly selected as well. Can anyone help if you have encounter same problem>?

 

Regards,

Ketsia

0 0

Answer

SELECTED ANSWER
replied on June 27, 2016

Hi Ketsia,

 

Sounds like you might have undocked a pane. Go to View>Panes>Restore Default Layout

 

 

See if the missing pane comes back.

 

Hope this helps! yessmiley

0 0

Replies

You are not allowed to reply in this post.
You are not allowed to follow up in this post.

Sign in to reply to this post.