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Question

Question

Using Windows Terminal Server with Laserfiche Client

asked on June 24, 2016 Show version history

I've got a customer with a setup where the Laserfiche client is installed on a terminal server, and they are trying to migrate to a new VM to host that terminal server. However, when they try to replicate how the old server is set up with the new server in the Laserfiche admin console it fails to work.

I have little experience with terminal server, and have been searching for a white paper or knowledge base article on the Laserfiche website on the hows and whys of this setup, but have been striking out. Mostly, I just get a mass of articles on troubleshooting desktop scanners or snapshot.

Where can I find information how Laserfiche Client should be installed and set up with Terminal Services?

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Answer

SELECTED ANSWER
replied on June 24, 2016

There's nothing different that needs to be done for the Client install in terminal services setups. What exactly is failing?

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Replies

replied on June 24, 2016

I've untangled the mess, the client had some non-standard setups that had nothing to do with terminal services at all, but instead with non-standard network infrastructure decisions.

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