I have a customer who is trying to append to a multi-value token when a certain condition has been met. The condition is working perfectly and the Processing Information pane indicates that the value has been appended, however when we look at the field that the multi-value token is being applied to, it is empty.
I've read on a previous answers post that the token needs to be created in pre-classification, which I've done, but I'm still not having any luck with it.
1. Token process in Pre-Classification
2. Multi-value token created with initial value of 'Test'.
3. Token process in Post Processing. Append value of 'Tuesday' to multi-value token.
4. Output shows condition was met, and value has been appended.
5. Apply multi-value token to field.
6. Only value that appears is the original test value. If there is more than one value manually entered at token creation, they all show here.
Has anyone else come across this before or can perhaps point me in the right direction?