Need some help here as I am pulling my hair out.
We have a customer who uses TRM and we show the shortcuts for the records in an operator folder. This worked well as the documents with security tags would still show the shortcut in the operator folder but would still bring up the "access denied" message if an unauthorised user tried to open it. Since LF 10 this has been fixed and no longer showed the security tagged shortcuts to the unauthorised users. - Obviously I know this is the way the security tag should work but this customer likes the unauthorised users to still see the shortcut so they know the record is there but cannot open it / export it etc
So we "fixed" this error by giving the unauthorised group the security tag but moving the tagged documents to a folder and removed the groups read access rights but kept browse. Now the problem here is if they browse to the operator folder they can see ALL shortcuts (perfect) but if they perform a field search (with resolve shortcuts on) it does not bring back the tagged shortcuts.
I have worked out this is because the read rights does not allow you to see the document OR the metadata so you cannot run a search on a field if you cannot see the value. They can however run an entry name search and this brings ALL shortcuts back but it is a pretty useless search / workaround.
My question here is -
Is this a bug that will be fixed?
Can I change a setting to allow read metadata only? and not read document.
Any other suggestions / work arounds?
All advice will be very much appreciated - thank you very much and have a great weekend!