One of our customer is having a issue with the office integration Outlook 2016 plug-in. We manually activate the Outlook 2016 plug-in but when we close Outlook and restart it it is no longer there. The office Word plug-in works properly. We upgraded this customer from Laserfiche 9.1 to 10.1.0.151 to try to solve the office 2016 issue but it is still present.
Customer has install Office 2016 (16.0.6001.1078) 32-bit
We have tried to disable all other plug-ins in Outlook but same issue.
Any help would be appreciated.