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Question

Problem with port 443

Version 10 Installation and Upgrades
Updated April 16, 2016
asked on April 15, 2016

Hi,

To make a long story short, we are a small organization with a limited Infractructure. That is to say that we have a development server and a production server where all Laserfiche component are installed. This means that web access and server are on the same VM. Recently, I installed the SocialBPM on the development server. I configured it to use SSL and I added a valid certificate that I link to port 443. The problem is that SocialBPM need this port to work but I've realized that the service Laserfiche server is already listening this port. Is there a way to configure the server and the SocialBPM on the same machine?

Thank you

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Answer

SELECTED ANSWER
replied on April 15, 2016

Hey there,

Here's the information about ports (and further configuration) I was referring to.

https://www.laserfiche.com/support/webhelp/Laserfiche/10/en-us/administration/Default.htm#../Subsystems/LFAdmin/Content/Using_SSL_TLS.htm

Configuring SSL/TLS with Laserfiche

To use SSL or TLS with Laserfiche, you must configure the Server computer and specify that the users should use SSL or TLS with their client connections. Instructions for configuring the Server are below. To specify that SSL or TLS should be used with Client applications, see Using a Client Application with SSL/TLS.

To configure the Server computer for SSL/TLS

  1. Stop the Laserfiche Server Service. (See Starting or Stopping the Laserfiche Server Service for more information.)
  2. Verify that the prerequisites are in place and the server certificates have been correctly configured.
  3. On the Server computer, open the registry editor.
  4. Navigate to HKey_Local_Machine\SOFTWARE\Laserfiche\Engine\8.0\HttpServ.
  5. From the Edit menu, point to New and select DWORD.
  6. Name the value "SSLPort" and set its value to "443". (If your SSL/TLS implementation uses a different port, provide that port number instead.)
  7. Close the registry editor.
  8. Start the Laserfiche Server Service. (See Starting or Stopping the Laserfiche Server Service for more information.)

 

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Replies

replied on April 15, 2016

Are you getting a specific message from either application?

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View 4 previous replies
replied on April 15, 2016

No error message are displayed. When we try to reach the socialBPM login page it just show nothing. If we stop the laserfiche server service and we try to navigate to the socialBPM we can finaly reach the login page. 

1 0
replied on April 15, 2016

Open the LF admin console. Go to the Server Setting node.  What ports do you have set there?

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replied on April 15, 2016

The port listed there are:

Listen port 8080

Notification port 5051

LFAPI port 1888

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replied on April 15, 2016 • Show version history

What URL are you using when trying to open SocialBPM?  Please type in the exact URL you use. 
What is the OS and service pack of the machine where you have both applications installed?

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replied on April 15, 2016

I use https://myservername.mydomain.local/SocialBPM .

My server is a windows server 2008R2 standard with the service pack 1 installed.

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replied on April 15, 2016

With the LF server running, what do you get if you use https://myservername.mydomain.local:443/Socialbpm?

replied on April 15, 2016

I got the same thing as if I did not have it. But since I add a DWORD registry key that solved the problem.

Thank you for your help.

1 0
replied on April 16, 2016

No worries, glad to help.

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replied on April 15, 2016 • Show version history

Hi Alexandre,

On a test server, I have a number of products (LF, WF, Web Access, Mobile, Audit, Answers, Forms) running and all using SSL. Port 80 has been blocked, too.

It's never ideal but it can be done.

When you say you have LF listening on 443, did you do it by setting adding the registry key: SSLPort ?

-Ben

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replied on April 15, 2016

Hi Ben,

Can you precise where to find the registry key you are talking about?

Thank you

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SELECTED ANSWER
replied on April 15, 2016

Hey there,

Here's the information about ports (and further configuration) I was referring to.

https://www.laserfiche.com/support/webhelp/Laserfiche/10/en-us/administration/Default.htm#../Subsystems/LFAdmin/Content/Using_SSL_TLS.htm

Configuring SSL/TLS with Laserfiche

To use SSL or TLS with Laserfiche, you must configure the Server computer and specify that the users should use SSL or TLS with their client connections. Instructions for configuring the Server are below. To specify that SSL or TLS should be used with Client applications, see Using a Client Application with SSL/TLS.

To configure the Server computer for SSL/TLS

  1. Stop the Laserfiche Server Service. (See Starting or Stopping the Laserfiche Server Service for more information.)
  2. Verify that the prerequisites are in place and the server certificates have been correctly configured.
  3. On the Server computer, open the registry editor.
  4. Navigate to HKey_Local_Machine\SOFTWARE\Laserfiche\Engine\8.0\HttpServ.
  5. From the Edit menu, point to New and select DWORD.
  6. Name the value "SSLPort" and set its value to "443". (If your SSL/TLS implementation uses a different port, provide that port number instead.)
  7. Close the registry editor.
  8. Start the Laserfiche Server Service. (See Starting or Stopping the Laserfiche Server Service for more information.)

 

1 0
replied on April 15, 2016

Thank you,
This post was very helpfull. It seems that what I was missing was to add the DWORD in the registry. Now everything works fine.

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