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Question

Attempted to Read or Write Protected Memory

WebLink
Updated March 4, 2016
asked on March 4, 2016

The above error appeared to people accessing our weblink server while I was out today but everything appears to have cleared up by the time I got in to check things out.  Any idea what could have caused this and why it fixed itself?

Full message :

Attempted to read or write protected memory.  This is often an indication that other memory is corrupt.

Thanks,
Kent Bliven

City of Iowa City

 

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Replies

replied on March 4, 2016

The error most likely indicate that there was some corruption in memory at the Web Server (the one that host Weblink), possible another application was trying to access a memory section that was already being use by Weblink. Another possible cause might be corruption of the Net components use by Weblink.

The common solution will be to restart the IIS service. 

 For troubleshooting purposes, review the IIS log files (default location is %SystemDrive%\inetpub\logs\LogFiles)

Also review the event viewer log files application and system they might indicate if there is an issue with net framework installation in which case you can try to repair the component or uninstall/reinstall.

From your screen-print , the system is using Weblink version 8.2.2 maybe upgrade to Weblink 9 which uses net 4.0

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