Please can you provide me with some information to get this to work?
Thank you
Can you clarify the issue you're having? You can use Social BPM with your Demo Rio VAR Kit system and configure it as described in the Social BPM installation and configuration guide.
If you are asking about using it as part of the additional VAR Kit packages that you have, without the Demo Rio system, then please see this page about creating users in Demo mode. Note that you'll need to make sure your Social BPM license file contains the Demo feature. If your VAR Kit Social BPM license doesn't contain the Demo feature, please try re-activating Social BPM to get an updated license.
The User Authentication tab of my SocialBPMConfig displays the following message:
The site is using a demo license and cannot use Laserfiche Directory Server or LDAP for its list of users. Learn more about adding demo users to the site.
Learn more about adding demo users to the site is a hyperlink to the Laserfiche Web Help below:
I have followed the instructions on the above Laserfiche Web Help page and have produced the attached demoUsers.xml (uploaded as demoUsers.txt), the attachment of which does not compromise any security because all of the users relate to the standard Laserfiche demo LaserRepository.
I then attempt to login to my SocialBPM website as user “ADMIN with password “a” (without the quotes) and I received message “Invalid username or password”.
Can someone please tell me what I am doing wrong and what I need to do to successfully login to my SocialBPM website.
You can only have a maximum of 20 demo users. Your file contains 34 users. Please trim the number of users configured in the file so it contains no more than 20 and also confirm that you are saving the file into C:\Program Files\Laserfiche\Laserfiche Social BPM\SocialBPM. You may need to restart the Laserfiche Social BPM service afterwards.
The Laserfiche Web Help page at the link below states “Note: If you add more than 20 users to this file, only the first 20 users will be able to log in to Laserfiche Social BPM”, so taking the statement at face value it should be possible to have more than 20 users within file DemoUsers.xml and if the statement is not correct the Laserfiche Web Help page should be amended to reflect what is correct.
Nevertheless, I amended my DemoUsers.xml file to ensure that it had no more than 20 users within it, ensure that the file was/is in the correct location of “C:\Program Files\Laserfiche\Laserfiche Social BPM\SocialBPM”, restarted the Laserfiche Social BPM Services service, but the same problem continues to result with users specified within DemoUsers.xml not able to login to Social BPM.
Please can someone help further.
Many thank, in anticiopation.
With regards.
Please open a support case so the matter can be looked into.
Yes you can have more than 20 users in the file, and only the first 20 will be able to log in. You also do not need to restart the service.
I can think of several cases where "Invalid username or password" would show up.
Let me know if you're still having problems.
John,
Did you previously have Social BPM configured to authenticate against your VAR Demo Rio System? Did you just recently switch the Social BPM license file to one that now has the "Demo" feature such that it should be using the demoUsers.xml file rather than your Rio system and LFDSSTS?
The error message you said you get when trying to log in is "Invalid username or password" but that's the error you'd see when trying to log into LFDSSTS with one of those demo users.
If you were on the actual Social BPM login page, it would look like below:
Note that you'd get a different error message if you were using an invalid username or password.
Please make sure that you are logging in from the Social BPM login page using the demo user (ADMIN/a since the username is case sensitive).
If the issue is that going to the Social BPM site is taking you to the LFDSSTS login page and not the Social BPM login page, then you'll need to modify your web.config file for that because it still has the LFDSSTS information saved in there regardless of Social BPM now using a license file that has the "Demo" feature.
Go into C:\Program Files\Laserfiche\Laserfiche Social BPM\SocialBPM and first make a backup of the web.config file. Next, open the file and make the following changes:
1. Look for
<authentication mode="None">
</authentication>
and change that to
<authentication mode="Forms">
<forms loginUrl="~/Account/Login" timeout="20160" />
</authentication>
2. Look for
<modules runAllManagedModulesForAllRequests="true">
<remove name="FormsAuthentication" />
<add name="WSFederationAuthenticationModule" type="Laserfiche.IdentityModel.LFDSWSFederationAuthenticationModule, Laserfiche.IdentityModel, Version=9.2.0.0, Culture=neutral, PublicKeyToken=53e06f26ec0fac4f" preCondition="managedHandler" />
<add name="SessionAuthenticationModule" type="Laserfiche.IdentityModel.LFDSSessionAuthenticationModule, Laserfiche.IdentityModel, Version=9.2.0.0, Culture=neutral, PublicKeyToken=53e06f26ec0fac4f" preCondition="managedHandler" />
</modules>
and change that to
<modules runAllManagedModulesForAllRequests="true">
</modules>
3. Look for
<wsFederation persistentCookiesOnPassiveRedirects="true" passiveRedirectEnabled="true" issuer="https://[server]/lfdssts/" realm="https://[server]/socialbpm/" homeRealm="urn:laserfiche:lfdsdb:[LFDSDB]" reply="https://[server]/socialbpm/" requireHttps="true" />
and change that to
<wsFederation persistentCookiesOnPassiveRedirects="true" passiveRedirectEnabled="true" issuer="" realm="" homeRealm="" reply="" requireHttps="true" />
Now your Social BPM site shouldn't be trying to use LFDSSTS for user authentication.