Question

Reordering which files open first

Ideas Mobile

Updated October 2, 2014

asked on June 26, 2014

I would like to make a feature request for the mobile application to have an option to see which type of document opens up first. This involves either having the electronic document open up first or the Laserfiche pages that are in the repository open first for the specified document. The reason for this request is that the majority of the time when the Laserfiche pages are opened they take longer to load as opposed to the electronic document. This would also take out the step of trying to export the document in question to open it in it's native application. If you need further details I will update this thread with them. Thanks!

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replied on July 1, 2014

I would also like to see this option available. Defaulting the type of file that opens first gives more control and it would be awesome. In my scenario, my users will often have slower connections and if the Pages are opened as a default and there is a smaller Electronic File available to view instead, the user has to wait for the Pages to load first before having the option to open the Electronic file...which defeats the point.

Another thing I've noticed that is related to this, is that if the document has TEXT and ELECTRONIC FILE, then it opens up the text by default. This is extremely irritating, since the user obviously wants to see the Electronic File and not the text. Having the control to select the default view will resolve this problem.

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replied on July 1, 2014

Thanks for the feedback, I'll make sure the mobile team is aware of the suggestions!

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replied on September 12, 2014

I'm going to check in with the Mobile team again. I'll update this thread once I hear back. Thanks for your patience!

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replied on October 1, 2014 • Show version history

Just a quick update. Mobile version 9.2 (along with other new features) will change the default behavior when opening documents on your mobile device. The order will now be Image > Electronic File > Text which should help avoid opening the text pane first if it exists. The ability to select a default behavior for opening documents in mobile is currently being looked at.

Please let us know if you have any more questions!

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replied on October 2, 2014

Thanks for the update Alan! We'll look forward to the ability to set the default behavior.

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replied on September 5, 2014

Has there been any progress on this feature request, Alan? Thanks!

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Reordering which files open first

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