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What troubles you about the CPP exam(s)?

posted on March 20, 2014

This question is for all users, of all levels: What is most difficult for you about the CPP exam(s)?

 

I am putting together a presentation with tips for taking the exams and would value any feedback you have about what scares you, stops you, stumps you, or confounds you about the taking the exam. Could be questions, format, test-taking in general, whatever.

 

What's the biggest obstacle for you in passing the exam?

 

6 0
replied on April 14

I've taken and passed 11 courses, and while I can certainly relate to some of the difficulties expressed by other members of the community, it was my experience the only real "problem" course/exam was "Laserfiche Specialist - Troubleshooting".

Not only is the material quite outdated (covering version 8.2) and many of the questions/answers unnecessarily obscure, the test results tabulation is bugged so regardless of an examinee's diligence, there is no way to ensure getting the question right on a retest.

Case in point: my colleague and I were working through the courses simultaneously. After each failing our first attempt, we took screenshots of each test slide with the answers we selected, to compare afterward. There were numerous questions that we both answered the same, but for which only one of us got credit--the other got the answer wrong.

One of the problem questions asks for the Problem Analysis steps to be numbered. The proper order can be found in the table of contents of the Troubleshooting Training Manual. My colleague and I both answered the question according to the order presented in the Manual. He got the question right, I got the question wrong. This leads me to believe that the score calculation logic is broken.

Assuming this is the case, with any luck, Laserfiche will either reassess the failed tests to grant a "pass" to those who actually did, or they'll update the material and allow past students take the revised course gratis.

0 0
replied on December 19, 2016

has anyone completed one of the video's of a cpp course only to return to the account window only to find out that all your paid courses have been deleted from your account.

Is laserfiche doing some kind of maintenance, or is this a glitch?

0 0
replied on July 14, 2016 Show version history

I took my first Laserfiche course and took the exam and failed the first time with a 55% then re-took the test and got a 50%. I was really disappointed in myself as I am Computer Information Systems major .  The PDF isn't of any help and the questions are a little misleading in my opinion. Not going to lie I felt like a kid back in Middle School struggling to take a test. I've re-registered for the course again as it already is pricey but on top of it really difficult to take. Literally going to study the PDF. Oh by the way when you register for any course I think it give you only 48hrs and then it just expires and you can't access it any more. I just don't understand why you can't go back into the modules and go through the questions again to figure out if it was wrong or right. What happened to learning?! 

replied on July 9, 2016

I failed my 2nd time exam, the score was 55%, my wrong answears:

If Amanda is explicitly denied browse/read access to a document through group membership but explicitly allowed browse/read access to the same document as a user, what will Amanda be able to do?

A user requires access to change field values. Which of the following security rights should the user be granted?

What is the difference between an encrypted volume and a secured one?

The Marketing group has not been given the Delete feature right. However, they have been given the Delete Entry entry access right on a particular folder. What will happen if a user in this group attempts to delete a file from this folder?

What is the main consideration when backing up volume files?

The Volume Shadow Copy (VSS) service can be used with a third-party backup utility to backup which of the following components while the repository remains online?

What is the preferred method to back up the Laserfiche database in Microsoft SQL?

What is the preferred way to test that the backup of a Laserfiche database in Microsoft SQL is successful?

Through the Administration Console or the Client, an administrator can purge or restore any document that has been sent to the recycle bin. What rights and/or privileges are required to do this?

In order to perform a field search for a document, the document must:

A user notices that a full-text search fails to return a document that should be returned. Additionally, some documents that are returned should not be. What is the best way to correct this problem?

When should FTSUSER$ and WFUSER$ connections be disconnected by the Administrator from a repository?

Which of the following is not a way field values should be used?

0 0
replied on September 15, 2015

Dear CPP User Community,

Thank you for sharing your concerns and suggestions. This is helpful as we are currently in the process of revamping our online training courses.  In order to successfully create and implement this program so that we can help individuals effectively learn, we have hired an Instructional Designer who has had years of experience developing online courses.

The courses being built will have the central objective of teaching learners how to navigate, understand, and utilize Laserfiche effectively.  Our end goal is to make sure that you walk away feeling that you have gained confidence in using Laserfiche and that the assessments accurately reflect what you have learned.  Again, thank you for your invaluable feedback as our team moves forward with creating more engaging, interactive, and helpful learning tools.  

2 0
replied on March 29, 2016

I registered for the Records Management 9 CPP course on November 19, 2015.  I have gone through the different topics to get to the exam.  Today, 3/29/16, I finally put aside work that could wait and spent 3.5 hours going through the entire course and passed all but one of the quizzes going through. I felt good about what I learned and confident that I could take the exam this morning.  I thought going through the exam that my answers were accurate, but to my surprise I failed (48%).  I felt really surprised and disappointed.  I'm a records management officer and have been using Laserfiche daily since 2013.  Even using Laserfiche Answers and the manual didn't seem to help me answer the questions correctly.  I agree that the questions that would have you choose a and b or all of the above are very misleading and think there should be questions without multiple answers.  I will take the take to go through all the courses again and try the exam again in the near future.  I was encouraged by the comments other users had about their experience with the exams.  Was the exam that I took today one of the new/revised versions that has been indicated is being done because of the feedback from exam takers?  Thank you to everyone who shared their thoughts and experiences, it helped me feel a little better.

2 0
replied on September 2, 2015

I can agree with all of the frustrations expressed above.  I've take 5 exams and passed 4 (thankfully the Admin 1 was a rewrite and I was able to take the "new" one instead of trying to figure out the old one.) I've got 4 tests to go to reach Gold Certification.  Each test is totally nerve-wracking, even though I feel like I understand the program pretty well.  I feel like a kid again struggling to carefully fill in my bubble sheet with my #2 pencil, answering questions designed to lead me to choose the wrong answer; like I have to carefully examine the use of each specific word in the question and answers because one little variation stands between the right answer and the wrong one.  

I thought these courses were designed to TEACH us something! Or to, at the very least, accurately measure what we know and have learned about the complex program. I'm not sure either of these objectives is being accomplished.  I like the idea behind certifications, but if someone serving for 5 years as an Admin has to stress out over the Admin 1 exam, then that sort of indicates a problem.  That's what I'm hearing on this Board...that people who work daily in the program and understand what they are doing are shocked when they fail the exams.

Two years ago, at the 2014 conference, there was a slide in the opening presentation that showed the number of CPP course registrations...a number in the thousands, maybe even hundred thousands.  Then right under that number it showed the number of successful certifications...I was shocked! It was so low in comparison to the number of course registrations that I remember laughing out loud and thinking, "Why would they even put that number on there?!"  It most definitely was not a number to be proud of. If that doesn't scare everybody off, nothing will.  I think it was less than 20% of registrations had resulted in successful certifications.  Now I know most people have them stacked up in their account like I do, and plan to take them at some point.  But I think most people are like me, after those first few we learn how difficult they are and put off taking them.

My suggestions....

1-More sample questions along the way.  This prepares the tester for the style of questions that will be asked on the exam.

2-Stop offering deliberately confusing answers (example:  All of the above; None of the above; Both B and C; A, B and D but never C unless it's Tuesday or a Leap Year)

3-NEVER use "Select all that apply"---PLEASE!!!  If there are 2 correct answers, tell us to pick 2!  The question is hard enough as it is, without throwing all these answers at us and not providing any way to narrow it down.

4-If we test twice and fail both times, send by mail or email a listing of the questions missed along with information that we could use to determine the correct answer.  Better yet, provide us with the number of someone we could call to discuss our questions and turn this into a learning opportunity instead of a depressing failure.

Above all, please remember that these are supposed to be tools for us, as users and administrators, to better our understanding of this outstanding program. We should be able to recommend these as resources to new users as a means of gaining knowledge and understanding for the program.  That is not possible with the tests as they are now.

9 1
replied on July 14, 2016

You've just listed everything about the exams that I like!

 

I

find these styles of questions really make me think about comprehending what I've read and what I think I know about Laserfiche.

0 2
replied on August 13, 2015

I just ran into this frustration. I took the Records management CPP course. I really struggled with the exam, due to not having records management. If there was a "Playground" where we could link to to play with the software, it would be really helpful.

I read the manual, and the help files, and still did not come up with some of the answers I missed. I know if I could play with files, i would've figured it out. 

1 0
replied on August 7, 2015 Show version history

I understand and have  experienced all the frustrations encountered with the CPP course.

My biggest frustration is after exhausting all the resources ( Manuals, Course Material, Videos, Laserfiche Answers, Support Site etc ) is not being able to find the correct answer to a question, and not having anywhere else to turn. I would like to see a weekly CPP Exam webinar where you could sign up and discuss exam questions before you use up your 2nd exam attempt. After all the intent is to learn !

6 0
replied on May 5, 2015

I agree with all these comments... I have now taken 4 CPP exams and I felt I was being tested on my testing abilities rather than on the contents in the course.   Very challenging when the wording is very similar for the answers to choose from.   I have gotten more value by using Laserfiche than by these courses.    I feel for the cost of the courses the tests need to be about the section you are learning, not about testing ability.  I have heard of other users taking screen shots of the exam the first go around, finding the answers on their own time and then taking the exam.  Even with this approach a lot of the questions did not make sense and they still failed.    Please improve these exams.

3 0
replied on February 6, 2015

I took the Repository Architect course and failed it twice with a 65% both times. What's interesting is the first time around I ignored the PDF coursebook because the course rehashed things I knew, and I never felt like I was in over my head while taking the test. So my bad, I retook it checking my answers against the book, and I noticed maybe three questions where if you didn't fish through the whole book for each question you would easily miss the 'Select all response that apply' type questions. Even when  I located the area under discussion I didn't always see a direct correlation between the question responses and the text.  Much of the test content was based on the book alone and not the video modules, which might have led me to use the book the first time had I known. 

The course covers the type of basics that you hear a lot (e.g. don't use ambiguous entry names and don't setup the whole repository under one folder) so despite learning nothing particularly new, I managed to fail it twice, which makes me believe the phrasing of the questions is way off.  It's hard to know for sure because while you are shown which questions you missed, I don't recall seeing what answer I gave or what the correct answer is. So you really can't learn from your mistakes or see how you may be misinterpreting the questions. So in this case I'm glad I only took it for free for attending Empower.

On the other hand the ECM 101 course is a good overview for new users.

 

4 0
replied on March 24, 2015

I have been supporting Laserfiche for 10 years now.  The troubleshooting course should be the easiest one for me as that is what I do on a daily basis.  I have taken and failed it 3 times now.  The first time I took the exam was my best score of 69 (meaning 18 correct) and both 2nd and 3rd attemp resulted in a score of 61 (meaning 16 correct).  When I go to the page that shows the missed questions for the exam, it shows 20 questions (double what it should be) with 13 distinct or unique questions.  From a score of 61, there should only be 10 missed questions.

 

Also, if the video and the training PDF do not lay out the information that is being tested and the expected answer with explanation is not given with the missed questions, how are we expected to learn what the answer should be?

 

I agree with Barry in his assesment.  If we are not presented with what we put for a wrong answer along with what the correct answer is and why, we are not able to learn from our mistakes.

0 0
replied on March 24, 2015

I share your pain Bert. Sometimes having less knowledge of Laserfiche can help you with the CPP exams.

0 0
replied on March 25, 2015

I failed the Troubleshooting exam 3 times myself.  It took basically a team effort to finally select the answers that Laserfiche say are correct for the Select all that apply.  This was the worst of all the exams that I have taken only because more than 1/2 of the questions are select all the apply.  Unfortunately, my opinion was not agreeing with what Laserfiche felt was the best first options.  Finally passing it was kind of a self victory.

3 0
replied on March 26, 2015

Thanks for the tip! I have not tried the trouble-shooting exam yet ... and now know it will be challenging. Or perhaps I'll wait for it to be re-tooled. ;)

Thank you everyone for very helpful feedback!

0 0
replied on February 4, 2015

I am in agreement with the "PDF reminder" sentiments that have been stated previously.  It might be an idea to simply have a link available during the test to allow users who have not saved a local copy to open the document.

I also found some of the questions to be vaguely worded enough that correct answers were difficult to discern clearly. While I would not necessarily say that "knowing less than more" makes taking the exams easier I can certainly understand the sentiment.  For instance after getting only 65% (fail) on the Admin II course first attempt, I practically memorized the PDF before my second attempt.  I still got questions incorrect but comparing what I got wrong between tests showed some questions I incorrectly answered the second time I got correct the first time when I definitely knew less of the material.  (And yes I am aware the specific questions can differ somewhat between tests).

I hate to be that guy who states that "I didn't get the answer wrong, the test did" but in several examples I can probably show in the documentation why I answered a question the way I did and why it wasn't an incorrect answer.  It appears that for some questions the correct answer being sought is limited to details expressed in the primary paragraph of that section of the manual.  If you actually know the material well enough and remember there is another reference later in the document it appears to hinder your test rests rather than bolster them.  I don't know if that is considered what people have referred to here as "trick questions" but it feel like it.  Its sad when one might score better on an exam just by CTRL-F'ing their way through the PDF for key terms rather than actually learning the material contained within.

It would also be nice to see posted what threshold you need in order to pass each exam.  I left in a funk on a Friday thinking I had to retake an exam again the following week only to receive the "congratulations on passing" email later that night.

Sorry this got a little wordy but that's just my $0.25 :)

 

1 0
replied on January 22, 2015

To be specific, I just took the QuickFields CPP exam and failed. I felt that quite a few of the questions were not even covered in the videos or the manual. I would have expected more questions to come from what the preparation materials covered.

0 0
replied on January 23, 2015

Which questions in particular Blake? I'm curious for the sake of this discussion but also because if you've noted those questions, I recommend informing cpp@laserfiche. The team review and look to continually improving the courses.

-Ben

 

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replied on January 13, 2015

I took a CPP exam last week and failed it for the second time.  This is the first one I have totally failed one of the exams.  I did excellent on my other two.  I wish I could dispute several of these questions.  Totally agree with each and every comment made above.  After looking at the questions I missed, I went back to the manual, the videos, and other LF materials to find the correct answers.  In this test I took, I found two possible correct answers, answers that an IT person (I'm a user) would understand because in the manual there was not a "detail" description of what they were asking (programming language), and questions I didn't even remember seeing on the exam (possible I pressed "next" twice (?)).   I truly felt I knew/know this material. And, the questions that had ""select all that apply", get rid of them.  I believe that just one or two questions that didn't have this, I probably would have passed this test.  Oh, and I am a LF 9/QF 9 user.  These tests are for QF 8.  I think that is why I got some questions wrong.   In QF 8 they were add-ons.  In QF 9, they aren't.  I have been using QF 9 for a year.  I know this stuff.  And I feel if you pay for these exams, you should be able to take them until you pass.  You just don't get your certification until you pass.  Well, getting ready for another.  I sure hope Records Management is update.  Capture II wasn't.

4 0
replied on October 28, 2014

I agree with all these comments... after taking a few of these I found the way the questions were misleading and I felt tricked.  I have taken many exams in my life on-line and this by far was the most puzzling.  It would be good to be able to go back and see the "correct" answer as some of the questions had very similar answers it was just a matter of wording.

3 0
replied on October 17, 2014

I feel a general outline of the test would be helpful if you fail the first go round. With it being timed, some of the questions that are very tricky make it very difficult to go in depth. The multiple options ones you have to try and understand the meaning. 

1 0
replied on October 20, 2014

Thank you for the feedback! We're revising the structure of exams, and working at making exams easier to study for going forward. Was there an exam in particular that gave you a hard time?

0 0
replied on August 11, 2015

Trouble Shooting was my most difficult one by far. The more i have taken, they have become easier. I feel that is due to understadning how they were written though.

0 0
replied on September 26, 2014

Pricing of the certifications is an issue for us as a non profit organization, it would be cost prohibitive to certify many of our staff.  I do appreciate the free CPP courses given to attendees of the Empower conferences and hope that trend continues.  See you in January 2015!

2 0
replied on July 16, 2014

For any VA users struggling with the CPP - watch for a return of Roz's CPP Boot Camp in October in Virginia!

3 0
replied on July 15, 2014 Show version history

I have done 2 CPP courses so far and have pretty much given up. The questions are not detailed enough and the answers even less detailed. Sometimes the questions can have multiple answers or if you put some further thought into the question you wouldn't actually do any of the answers selectable but something much better!

All in all quite I'm disappointed with the CPP courses. It seems the less LF knowledge you have the easier the exams become because your view of the question isn't as broad with LF knowledge and knowing immediately what is or isn't possible with LF.

 

Perhaps there can be a text box at the bottom of the question for comments if the question appears misleading or not enough information. You can add free hand why you chose answer 'B' for example.

 

It would also be nice to know which questions you got wrong!

2 0
replied on July 16, 2014
Some of the CPP questions are obscure or seem to have answers that are quite subjective. The courses aren't impossible just a little infuriating! In particular, the trouble shooting and business process ones were the toughest but the rest were pretty straight forward. I sent a list of questions that seemed ambiguous to Laserfiche, I wonder what they thought of them.
0 0
replied on January 22, 2015

Chris -

 

There is a way you can find out which questions you answered incorrectly (even if it doesn't record what answer you gave, which answer would have been correct, or why your answer was wrong).

 

Go to http://www.laserfiche.com/en-us/CPP/ExamResult . If you're logged in, you should be able to see the most recent exams you've taken and which questions you answered wrong.  Hope this helps!

3 0
replied on July 11, 2014

I agree with the other comments.  I sometimes felt tricked or mislead into getting a wrong answer and it certainly wasn't because I didn't understand the concepts.  I normally get 80 to 90% on most exams like this, yet I completely failed two out of the 8 exams I took and am now locked out with no possible way of improving my score and getting certified.  It is very frustrating.  If you've reviewed the manual and videos as thoroughly as I have and still can't figure out what answers the exam is expecting, then maybe the exam questions are too vague...?

 

I would appreciate having a way to find out what it is that I'm missing.  Even if it's just a comment on the page that tells a person where to go or who to contact to find out more about the topic that you've failed in. 

2 0
replied on July 15, 2014

We're working to weed out the tricky questions. Some of the older exams were pretty brutal, and we're working to make sure we're testing for knowledge and not test taking skills. Exams in newer classes are better, and we're revising older exams. If you have specific feedback, please send it to us!

 

After you take a CPP exam, we can provide you with a list of all of the questions you missed--just send an email to cpp@laserfiche.com with the name of the class.

1 0
replied on July 18, 2014

Zach,

 

Can you comment on the timeline or implementation of the rewritten exams? How soon can we expect them? Will the updated versions automatically replace the existing exams?

0 0
replied on July 18, 2014

I can't comment on the timeline, but exams that have been fixed will replace the existing exam, both for people who are currently enrolled in the class and for new registrants. If you've already passed the class, you won't lose your certification.

0 0
replied on July 10, 2014

I have taken two CPP courses so far, mainly for the training of how to do something.  In taking the test I have noticed that there are several questions on the two that I have taken that are not mentioned at all in the training manual.  I am new enough to Laserfiche that I don't necessarily know where to look for those answers while in the middle of a test.

 

To me it would be nice if everything on the test was covered in the training manual for the course.

0 0
replied on July 15, 2014

Our goal (especially going forward) is to have the videos and the manual overlap a touch, but some of our material is easier to understand with a video, and some of it is much, much better in a text you can reference. We expect CPP students to both watch the videos and read the manual--the exam pulls from both sources. That being said, we've changed the way exams are being written, and one of the big things we're keeping an eye on is just what you ran into: if it's on the exam, the necessary information should be in the course. New courses and updated exams will reflect this philosophy.

3 0
replied on March 20, 2014

I'm part of the team that puts these together, and we'd be interested in this type of feedback so we can try to make things better. smiley

2 0
replied on March 21, 2014

Ege,

 

I'm guessing you're able to track which questions are being answered incorrectly more often than others. What's your gut feeling on those question; are they difficult, could they be asked differently or does the training material need updating? Given you can't share those questions with us, I hope you have a internal guinea pigs...

 

-Ben

 

1 0
replied on March 20, 2014

There are some questions that by their wording seem a bit subjective, but can still be gotten wrong. It's been a while since I've taken a CPP exam, but there were a few questions that really gave me fits and not because I lacked the technical understanding.

4 0
replied on March 20, 2014

I agree with Devin. Some of the answers to for a multi-answer question are misleading. Either the question is not specific enough to choose the appropriate answer or the answers are not specific enough to answer the question. I wish I could give you an example as well, but the last one I took was for Forms and I didn't have any problems with it.

7 0
replied on March 20, 2014

I'd also agree with this.  I feel some of the questions try to trick you with wording or not simply being clear.  I understand that this is a technique for testing but I feel these Laserfiche tests should be about the knowledge of the system and not about test taking tricks.  I have known many of the answers to questions I have gotten wrong and it was more about semantics than answers.  I'd much rather have a harder test with clear choices and wording then easier questions with ambiguous wording.

5 0
replied on March 21, 2014

I have taken several CPP exams.  While I do not think that there are any deliberate tricks in the questioning, I do think that the wording on answers is not always reflective of the supporting documentation.  Some questions are vague or not well worded. 

 

Perhaps you add a flag to each question so the user can flag the question appropriately (i.e. vague, wording issue etc.)
 

5 0
replied on March 30, 2014

Some of the wording is not specific enough as well as the answers available for selection. I have found many questions that may have more than one correct answer, and it can be difficult deciding which on is more correct. Obviously additional detail in the question may result in choosing the correct answer.

 

Also knowing which answers you received which were incorrect would be ideal. Sometimes the best way to learn is to know what you are selecting is incorrect.

 

2 0
replied on April 7, 2014 Show version history

Just finished taking a few exams.  I agree on some of the earlier comments about the questions that have multiple answers.  The wording on both the questions and answers can be misleading and cause an incorrect answer.

 

On a couple of the exams, it asked to reference a PDF to answer the question, and I realize after the fact that there was a link on the left side of the page before starting the exam to open up before exam.  Unfortunately during the exam, I thought that the Image was suppose to be embedded in the question and since it wasn't, I thought it was a problem with my browser.  Long story short, it would be nice to either be reminded before starting the exam to open up that PDF or maybe a link in the question to open it.  As an FYI, I had to guess on those questions and I know that I got at least one wrong.

 

Another item which can cause issues for example.  I really started using Laserfiche using LF9.x, but in the training videos and I'm assume the questions being asked, that it could be referring to earlier versions of LF like 8.x.

 

One last item, it would be nice to flag a question and then at the end of the exam allow you to go back to the flagged items only.  I know you can just click the previous questions button, but it would be quicker and a nice feature.

2 0
replied on April 8, 2014

 

Thank you for the feedback! Keep it coming. :-)

 

I also missed the open-the-pdf-before-you-start-the-exam and would agree with recommending the test-taker be reminded of that, or specifically told the attachment pertained to answering some question(s). (And I think LF did do something about that.)

1 0
replied on April 9, 2014

I took the repository Architect yesterday and by accident came across a possible problem, not sure it is related to my laptop or the test itself.

 

After answering all the questions, I wanted to look at one of the previous questions before submitting.

 

As I was clicking back through the questions I saw that there were five questions that were not answered. I'm not sure if somehow when clicking the next button, my mouse clicked twice, or that there is a problem with the navigation on the test itself.  All I do know if I didn't have to review a question and just submitted the test, I wouldn't have caught that some questions were not answered, and would have failed the test.

 

Not sure the best method to determine the cause, but a possible fix is to notify the test taker after the last question and before submitting that there are unanswered questions.

 

I did fail two other test and now I'm wondering if it was caused by the same problem.

 

Hope that makes sense.

1 0
replied on July 15, 2014 Show version history

We're working to weed out the tricky questions on the exam. Things like "select all that apply" are going away, and we're working on improving the wording on our exams to be more clear. New classes going forward are already being written with that in mind, and older exams are being updated bit by bit. If you have specific feedback about exams though, please send it our way.

 

The "please open the PDF" reminder shows up in the video right before the exam, but we'll take a look into making a more visible reminder for exams going forward.

2 0
replied on July 16, 2014

Thanks Zach! I know there is a movement to update the exams and material to vers 9.x and to improve the clarity of questions and answers. To everyone taking it, if you can recall specific questions (either copied down, or remembering the scenario) that were confusing, providing that info to cpp@laserfiche.com will help your fellow users!

 

And also, thanks for adding the reminder on opening the PDF ahead of time - that snagged me once too!

1 0
replied on April 2, 2015

I have an example here (From the Laserfiche Administrator II course):

 

Which of the following is not a recommendation for optimizing search performance?

 

a.  Perform full-text indexing at a time when the repository is not in heavy use

b.  Keep up to date on Laserfiche releases and fixes

c.  Defragment the search index

d. Monitor the Laserfiche system to determine which component might be experiencing heavy load.

e. Remove the Bypass Filter Expressions from the Everyone group if no filter expression is used in the repository 

 

 

Looking at the PDF materials:

 

5.3.5 Perform Full-Text Indexing at a Convenient Time


Indexing can be a resource-intensive process. A best practice is to avoid full-text indexing while searching, as much as possible.

 

That one fits answer a.

 

5.3.9 Keep Up to Date on Laserfiche Releases and Fixes


Laserfiche periodically releases Server and Client patch updates and version updates that include performance optimizations. It is recommended to periodically check the Laserfiche Support site at https://support.laserfiche.com for announcements of product hotfixes and releases. Current release and patch information is always available at https://support.laserfiche.com/KB/1012113.

 

That one fits answer b.

 

5.3.7 Perform System Maintenance


Monitoring and periodically defragmenting key components of the system can improve search performance.

.

.

.

• Remove full-text search index fragmentation: Search index fragmentation can be a factor in search performance. One tool available to perform this defragmentation is the Laserfiche 8 Quick Reindex utility (QRcmd.exe), a free component that can be installed with Laserfiche Server 8. It quickly regenerates the search index files for a Laserfiche repository.

 

That one fits answer c.

 

5.3.6 Monitor the System for Heavy Load


As discussed previously, you can monitor key performance counters on the servers and make sure they do not deviate from the baseline.

 

And this one fits d.

 

5.3.3.3 Have Results Returned Faster


• Folder filter expressions are a newer security concept that are not being used that much. Give the Bypass Filter Expressions privilege to the Everyone Group if no filter expression is used in the repository.

 

And that one fits e.

 

 

So, which one of those is NOT a recommendation for optimizing search performance?  They all seem to be from my reading of this 

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replied on April 2, 2015

From 5.3.3.3 it states

Give the Bypass Filter Expressions privilege to the Everyone Group if no filter expression is used in the repository.

However, answer E states

Remove the Bypass Filter Expressions from the Everyone group if no filter expression is used in the repository

 

In general though, I do agree that the exams can be better. The focus should be more on actual content and less on test taking abilities. It's something that we'll continue working with the CPP group on.

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replied on April 2, 2015

ahh, I see it now.  Silliness like this is why I am less than impressed with certificates.  They tell you if you can take a test, not if you know what you are talking about.

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replied on July 14, 2016

 

All tests, even school and uni exams, can be accused of testing your ability to take a test. It's possible to practice for IQ tests, also.

replied on November 10, 2016

What I've seen at other exam sites that really helps is an explanation for each question that you have wrong and why the correct answer is correct.

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replied on November 25, 2016 Show version history

A wee note about new version of exams.

I was taking of one of this exam today.Before I started I knew that I need to achieve 80% or above to pass it and also that the total number of questions is 20. After the quick calculation I knew it that if I make than 4 mistakes I will fail. When it came to question No 15 which was my 5th mistake I got the feeling that there is no need to take care of the rest of the questions. Personally I think that this will be a good idea that I will have a chance to get back to the questions that I answered wrong as well as a small indicator where about I should extend my knowledge to get a deeper understanding that will help me in the future to answer correctly on required questions. My conclusion is that I would rather find out at the end of exam what my result is as well as having a possibility to review wrong questions.

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replied on December 14, 2016

I just passed the new Workflow course titled "Building Laserfiche Workflows," and i have to say that the exams were improved. The two exams were straight forward and to the point. The instructor was thorough. The topics and videos were easy to comprehend, and I felt like I learned a bunch of useful material. I passed with flying colors btw. lol. 

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replied on December 15, 2016

I passed that one last week too and agree.  I passed it with 95% and the one "click" that I got wrong I knew it was wrong as I was clicking.  I was just moving through too fast.  I found the questions were straight forward and there was no frustration due to vague questions that were hard to pinpoint what they were looking for in an answer.

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replied on December 19, 2016 Show version history

I passed this one today(Building Laserfiche Workflows) , what I spotted it was the very first question(I think) of the practice exam. I was asking to click on to 'move to folder' on the toolbar there were two areas where I could do this. One 'frequently used' and 'standard' one. When I click on the frequently used I was notifying that it was incorrect answer which I don't think is fair - I lost 5% at this point. That was the only one 'mistake' that I've made and I completed with the score of 95% but I would like to think further and put your attention to it as that may be users who will desperately need this 5% added to allow them to pass the exam. Obviously clicking on both areas will have the same impact on creation process so please get it fixed.

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replied on December 20, 2016

I agree...same thing happened to me.

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replied on May 10

I ran into the same problem on the workflow exam. Either allow both buttons to be a correct answer or blur out the first one.

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